Gate 1 Travel is a reputable tour operator that provides a range of travel experiences across various destinations. Based on the reviews, the company's services have received mixed feedback. On a tour to Morocco, some customers reported significant issues with their accommodations at the Le Diwan hotel in Rabat, including unpleasant odors, clogged sinks, and bathroom flooding that led to a safety incident. The customers were disappointed with Gate 1's response, as they felt the company did not adequately address these concerns. However, the other hotels on the tour were praised for meeting high standards of comfort, cleanliness, and service. In contrast, customers who traveled with Gate 1 to Croatia and Indonesia had overwhelmingly positive experiences. The Croatia tour was highlighted for its excellent guides, Ivan and Alan, as well as the carefully selected hotels and hikes. The Indonesia tour was particularly praised for the outstanding service and attentiveness of the cruise manager, Corry, who went above and beyond to ensure the customers' comfort and well-being. Customers also commended Gate 1's tour directors, such as Mercedes in Italy and Lynette in Dubai, for their exceptional guidance, knowledge, and efforts to make the tours enjoyable and memorable. The transportation services, including the drivers, were also noted as excellent. While some customers expressed a desire for more diverse or alternative activities in certain destinations, the overall consensus is that Gate 1 Travel provides well-organized and enjoyable tours, with a focus on customer satisfaction and safety. The company's ability to deliver a high-quality travel experience seems to vary across different destinations and tour packages.
It was the most amazing trip I've taken with Gate 1 and our tour guide, Mercedes! I can't wait to do another tour in Italy!
October 2025
I recently did an 8 day trip to Morocco. They picked us up from the airport And the rest was a breeze. Our English guide Abbi was nice, knowledgeable, funny and we had a great time. This was my second trip with Gate 1 and looking forward to more.
October 2025
My wife and I recently did the 12 day Italy trip and had Mauricio as our guide. Gate one made it much simpler to see as much as we did in the amount of time we had. We saw a lot of Italy, loved the trip and wouldn't hesitate to do it again. Maurcio was a fantastic guide, couldn't have been any better.
