Gate 1 Travel is a reputable tour operator that provides a range of travel experiences across various destinations. Based on the reviews, the company's services have received mixed feedback. On a tour to Morocco, some customers reported significant issues with their accommodations at the Le Diwan hotel in Rabat, including unpleasant odors, clogged sinks, and bathroom flooding that led to a safety incident. The customers were disappointed with Gate 1's response, as they felt the company did not adequately address these concerns. However, the other hotels on the tour were praised for meeting high standards of comfort, cleanliness, and service. In contrast, customers who traveled with Gate 1 to Croatia and Indonesia had overwhelmingly positive experiences. The Croatia tour was highlighted for its excellent guides, Ivan and Alan, as well as the carefully selected hotels and hikes. The Indonesia tour was particularly praised for the outstanding service and attentiveness of the cruise manager, Corry, who went above and beyond to ensure the customers' comfort and well-being. Customers also commended Gate 1's tour directors, such as Mercedes in Italy and Lynette in Dubai, for their exceptional guidance, knowledge, and efforts to make the tours enjoyable and memorable. The transportation services, including the drivers, were also noted as excellent. While some customers expressed a desire for more diverse or alternative activities in certain destinations, the overall consensus is that Gate 1 Travel provides well-organized and enjoyable tours, with a focus on customer satisfaction and safety. The company's ability to deliver a high-quality travel experience seems to vary across different destinations and tour packages.
I have taken many trips with Gate1Travel and I' ve been happy with everyone of them. Unfortunatly there was a problem with my last scheduled trip and The staff at Gate 1 worked hard to reschedule it to my complete satisfaction. Great company, fair prices. I recommend everyone to use Gate 1 for their vacation needs.
July 2026
First trip with Gate 1. Everyone else had been on multiple tours which spoke volumes to us. Our tour around Tuscany exceeded our expectations and we will join our co-travellers as repeat customers.
July 2026
Highly recommend Gate One Travel. Just returned from an 8 day Italy tour and could never have done everything for the price. The hotels were 4+ stars, the travel was seamless and our guide Eleonora was fabulous.
