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September 2023 by Ken P.
Took my car here for service on my AMG. Got it back and it was making a weird metal clanging sound when driving and drove me nuts. Took it to Mercedes Dealership in Devon, Pa. And they took a look and this is what they said!"Hey ken. Car is done. Other dealer left the under panel un bolted completely and that was causing the noise."--Thomas Rutledge Euro Motorcars DevonWow, nice huh? Can't even trust taking your car here, especially paying as much as I did for service. I'm wondering if they even did what they were suppose to!!! No refund for service, no sorry or nothing. This is the 2nd time I took my car here and had issues and none of which were resolved by them. They don't care.
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August 2023 by Jerlin John
The reason for bought this car because of the positive interaction of sales man, Noah with us. He is such a patience,kind hearted, and experienced person to sell the customer service. I didn't like the people who cleaned the car because they didn't clean it anywhere.The dirt was everywhere but manager promised us to well care of the car on our next day visit.
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August 2023 by Alissa Vera
Matt at Fort Washington Mercedes Benz is amazing. He was so nice and easy going, very accommodating and professional! He mad our car buying experience a breeze!! I will definitely be back Matt!!
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August 2023 by Only One Jarvis
Wow!!! I truly want to thank Ajah, Carla, the detail crew and the Mercedes Benz of Fort Washington for an excellent experience. Ajah was a great help for my wife and I as we purchased our 2nd vehicle from Mercedes. If you want a dedicated sales person and team, please go see Ajah! Thanks again for the high level service we received yesterday at Mercedes Benz of Fort Washington. We wish you all nothing but continued success.
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August 2023 by Jim Nichols
So glad I did my research and went to this dealer. The stellar reviews are justified. At 68 years of age, I have to say this was the most pleasant and painless car buying experience I've ever had. Matt was awesome. He took the time to go over everything in detail. The business end was smooth and easy. It was a bit out of my way, but the results were worth it!!!
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July 2023 by T B.
Took my car in for standard service. I told them at check-in to make sure to top off the antifreeze, because I checked my own fluids prior to and that was low. Rule #1, NEVER tell a dealer anything because they will LIE in return and run with it, to try to get a needed quota of a fraudulent extra $1000+ of repairs out of you! My pick up vehicle call turned into, "you have a antifreeze leak" by the "service desk receptionist lady!" I told her that leak was a flat out LIE! I had NO leaks what so over before bringing my car there! No signs of leaks whatsoever! She then turns into the mechanic "fake expert" herself and started LYING about how I wouldn't notice the leak on the ground anywhere, and it falls in a pan blah blah blah! Again, "lady, shut up with your LIES!" Not a single leak was in my car!!!! Be careful with FW! They've declined in honest service since 2008! Read of all their horrible reviews in the past years! I read them too late! If anything suddenly goes wrong with my car, they purposely did it!
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July 2023 by Sofia Villegas
Finally got myself into a Benz and I want to Thank to whole Mercedes team who helped make it possible! I want to separately Thank Christian Marshall for all his help the most. It took some time but he made sure all was taken care of and reassured me that I Will be walking out of the dealer with my car. Much appreciated. Love my new car! Thank you guys! And I also want to thank Abigail for her patience and being so sweet!
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July 2023 by N B
Took my car in for standard service. I told them at check-in to make sure to top off the antifreeze, because I checked my own fluids prior to and that was low. Rule #1, NEVER tell a dealer anything because they will LIE in return, to try to get an quota extra $1000+ out of you! Pick up call turns into, “you have a antifreeze leak” by the service desk lady! I told her that leak was a flat out LIE! No leaks what so over! No signs of leaks whatsoever! She then turns into the mechanic and starting LYING about how I wouldn’t notice the leak on the ground anywhere, and it falls in a pan blah blah blah! Again, LIES! Not a single leak!!!! Be careful with FW! They’ve declined in honest service since 2008! If anything suddenly goes wrong with my car, they purposely did it!
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July 2023 by Clara Hunter
They did a great job on my car and always on time
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June 2023 by Robert Krensel
My service advisor, Tony Colantonio, always looks after my vehicles in for service like their his own. I appreciate that level of service.
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June 2023 by Jackie Marshall
Christian was amazing! He helped find and put me in a new car. The process was so smooth.. I recommend him and Mercedes Benz Fort Washington if you are buying an off brand or Mercedes!
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June 2023 by Sharon Garro
Tuan was great! He was very welcoming and not pushy. Answered all my questions. Took us on a test drive and explained everything to us about the car as we drove around. Found the color I wanted for the interior and exterior. Great experience!
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June 2023 by Diyahs_DIYs&Crafts
Title: Matt at Mercedes-Benz of Fort Washington: A Salesman of Unparalleled ExcellenceReview:I recently had the pleasure of working with Matt, a sales professional at Mercedes-Benz of Fort Washington, and I must say that my car-buying experience was elevated to new heights thanks to his exceptional service. Matt's dedication, knowledge, and passion for Mercedes-Benz vehicles were evident from the moment we met, and I am truly grateful for the outstanding assistance he provided throughout the process.From the outset, Matt displayed a genuine interest in understanding my preferences and requirements. He patiently listened to my needs and desires, ensuring that he could guide me towards the perfect vehicle for my lifestyle. His expertise and in-depth knowledge of the Mercedes-Benz lineup were truly impressive, and he took the time to answer all of my questions with unwavering patience and clarity.What truly set Matt apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that I felt valued and supported throughout the entire car-buying journey. His transparent and straightforward approach to the negotiation process instilled confidence and trust, making the experience both pleasant and stress-free.Matt's professionalism and attention to detail were second to none. He meticulously guided me through the various options and features available, ensuring that I had a comprehensive understanding of my chosen vehicle, the Mercedes GLS 450. His dedication to providing a personalized experience extended beyond the showroom, as he made sure that the car's delivery was an unforgettable moment. The vehicle was impeccably presented, and Matt took the time to acquaint me with its advanced features, ensuring that I felt confident and excited about my new purchase.I would like to express my sincere gratitude to Matt for his exemplary service at Mercedes-Benz of Fort Washington. His unwavering commitment to excellence and his genuine passion for the brand truly made a lasting impression on me. I can confidently say that Matt is an invaluable asset to the dealership, and his professionalism, knowledge, and personalized approach have made my car-buying experience truly remarkable.If you are considering purchasing a Mercedes-Benz vehicle, I wholeheartedly recommend reaching out to Matt at Mercedes-Benz of Fort Washington. His expertise, commitment to customer satisfaction, and genuine care for his clients will undoubtedly exceed your expectations. Thank you, Matt, for your outstanding service and for making my car-buying experience an unforgettable one.
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June 2023 by Edna Chapusette
Great courtesy ! No hidden price! No pressure in buying! Brigitte Guzman was excellent, sweet , and helpful.
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May 2023 by Shirley Joseph
Brittney was A M A Z I N G. I got there with no appointment because my car had just broke down 2 days before. I told her exactly what car I wanted and that was exactly what I left out with! She was so nice and kept me updated throughout the whole process. I would highly recommend going there if you are looking for your dream car!!
