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December 2023 by Robert “BeyondTwztd” Willyoung
Was able to get parts needed for Subaru when all other parts stores could not get part in.
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November 2023 by Lisa Grove
All the guys were fantastic! They fixed my muffler and I got a free carwash
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August 2023 by Ed Henry
Great dealership
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July 2023 by Scott Haas
Oh! You changed my oil after about 1500 miles...well, thanks! So far, AC has been FANTASTIC with customer/vehicle service. Sorry, no pics.
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May 2023 by Corey B.
Horrible. Was offered $3k less than kbb trade in value for my 2021. They falsely advertised their car with 16k miles. When I show up it had 19k miles. According to kbb that dropped the price almost $1k but they would not adjust the price to reflect the actual milage.
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April 2023 by Gladys Pedraza Burgos
While on a recent road trip to Pittsburgh Pa., from Rochester, N.Y., I suddenly noticed multiple sensor lights on my dashboard came on and the engine turned off. I had to pull over to avoid having an accident. The car would not turn on. I was stranded. I had no idea where I was; only knew I was about 1 1/2 hrs. from Pittsburgh. I was able to contact AAA & Subaru for assistance and they recommended A. Crivelli Subaru, in Franklin Pa., about 20 miles from the location. As you can imagine, I was stressed, and very nervous. I had the car towed. The Service Manager and team at A. Crivelli Subaru assured me that they would figure out why the car suddenly stopped operating. They were highly professional, kind and understanding. The service team did an outstanding job helping me calm my fears. I was informed that they would provide me with a rental which was included in the warranty, and I could get to my destination. By the next business day, Monday, the service manager called, and explained that they did a thorough diagnostic test and found the problem - it was a valve that needed to be replaced. No problems, I returned, and I was able to drive my car back home to Rochester, N.Y. I want to give the Service Team at A. Crivelli Subaru, in Franklin, Pa a super special THANK YOU!! Excellent Job - Highly recommended.
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April 2023 by Andrew L
I bought my Subaru from a different dealership and it was a complete mistake. Other dealership scammed me with a car that wasn’t taken care of.A. Crivelli has taken gone above and beyond to help me out. Repairs are always quick, service is always professional, and the facility is very clean.If they do make a mistake, though incredibly rare, they own up to their mistake and respect their customers.
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March 2023 by Gladys P.
While on a recent road trip to Pittsburgh Pa., from Rochester, N.Y., I suddenly noticed multiple sensor lights on my dashboard came on and the engine turned off. I had to pull over to avoid having an accident. The car would not turn on. I was stranded. I had no idea where I was; only knew I was about 1 1/2 hrs. from Pittsburgh. I was able to contact AAA & Subaru for assistance and they recommended A. Crivelli Subaru, in Franklin Pa., about 20 miles from the location. As you can imagine, I was stressed, and very nervous. I had the car towed. The Service Manager and team at A. Crivelli Subaru assured me that they would figure out why the car suddenly stopped operating. They were highly professional, kind and understanding. The service team did an outstanding job helping me calm my fears. I was informed that they would provide me with a rental which was included in the warranty, and I could get to my destination. By the next business day, Monday, the service manager called, and explained that they did a thorough diagnostic test and found the problem - it was a valve that needed to be replaced. No problems, I returned, and I was able to drive my car back home to Rochester, N.Y. I want to give the Service Team at A. Crivelli Subaru, in Franklin, Pa a super special THANK YOU!! Excellent Job - Highly recommended. Gladys Pedraza Burgos, Rochester, N.Y.
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March 2023 by Ginger Covert
Great dealership! Fantastic salesman and dealership. I didn’t have to haggle. I got the exact vehicle I wanted.
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March 2023 by Andrew Lattimer
I bought my Subaru from a different dealership and it was a complete mistake. Other dealership scammed me with a car that wasn’t taken care of.A. Crivelli has taken gone above and beyond to help me out. Repairs are always quick, service is always professional, and the facility is very clean.If they do make a mistake, though incredibly rare, they own up to their mistake and respect their customers.
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January 2023 by Cliff Hughes
A. Crivelli goes above and beyond for their customers. Reasonable service and sales pricing. Spiffy waiting room too
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November 2022 by Alan Olson
We needed a loop oil filter tire rotation and they got us right in and right back on the road very professional
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July 2022 by Ronald Sheats
No deals here. Don't fall for 150% KBB, apparently there are fine print exceptions. The vehicle shortages have killed the consumers ability to make any kind of deal, or even be treated fairly on a trade.
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April 2022 by T L
They always have the best service with excellent employees. They take wonderful care of my subaru and answer all my questions. They work with my extremely busy schedule to keep my Subaru running smoothly and happy. Highly recommend them to everyone.
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February 2022 by Joseph Neely
Ryan O’Neill was very knowledgeable and helpful in getting me the car I wanted and a great rate.
