The local Advance Auto Parts at 1019 Liberty St in Franklin offers automotive aftermarket products, free store services, and same-day options. It provides leading brands and services including free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program. Reviews indicate the store has very helpful, kind, friendly, and knowledgeable staff who are professional and go above and beyond to aid with purchases. Employees are described as patient and respectful, offering great help and advice. Specific services appreciated include free engine code scanning to diagnose problems and staff assisting with finding correct part sizes and installing wiper blades. While most experiences are positive, with staff noted for their kindness, there are occasional mentions that not every individual employee is preferred. However, this does not deter customers, who report they would shop again. The main critique is that parts are sometimes only available for next-day pickup. Overall, the store provides great relief and helpful service, making it a recommended stop for auto parts needs.
Stopped today to get wiper blades. The employee was awesome and helpful. Thanks
May 2025
We stopped by on Memorial Day with a tire to put on the rim of a tire from our riding lawn mower. They were slow so the one employee offered to help and did the job himself. We truly appreciated his help.
April 2025
Auto parts stores are not what they used to be. Everyone except for woman has been kind and friendly. Maybe a bit less knowledgeable, but kindness is always appreciated. Most of the time parts are next day for my needs.
