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February 2024 by Sonny G
Very knowledgeable manager definitely friendly will go there for all my Apple phone needs
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November 2023 by Moviemac Review
Having issues with my voicemail service, called to explain the problem and maybe resolve it.She simply said, "Okay." then hung up on me...This is not customer service.
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September 2023 by Michael Morgan
The AT&T store employee, Jasmine was very helpful in setting up our new ATT&T internet service. I have been an AT&T customer for many years.
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August 2023 by Jay Story
I went to the AT&T store in Franklin, PA to get a new iPhone to replace my old one. They didn't have a huge variety of the iPhone 14 Pro Max but I was very lucky that they had something in stock to satisfy my needs. The service representative on site was able to answer all my questions and the process to switch over to a new device didn't take that long. Overall I am a very satisfied customer and hope the employees are acknowledged for their efforts. Thank you!
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August 2023 by CAROL WILSON
We visited the AT&T store in Franklin, PA. Kyle, the employee that took care of our many requests was awesome. He went above and beyond making sure we were satisfied. The service we received made us happy to be AT&T customers.
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July 2023 by Donna
Friendly, quick and competent service..a pleasure to do business there
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May 2023 by Becky Loeffert
Jasmine has been absolutely outstanding in assisting me with my cell phone questions and needs. She is very pleasant, patient, and professional. She is also very knowledgeable in her field of work. I have observed her work ethic while I have been in the store. She treats each customer with the highest degree of respect. She also assists the other employees in the store with a very high regard of professionalism. Jasmine is very deserving of this recognition and I feel strongly that AT&T should value her expertise, and dedication to her job and customers. Thank you.Becky Loeffert
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September 2022 by Chris Hartle
Have an issue? The ladies at the store are more than willing to help and resolve your issues. Just ask for Jasmin
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August 2022 by Rusty Davis
They had the phones in stock that I wanted. They were fast and very efficient!! I was very impressed with the service and friendliness of the staff. I would buy my phones here all over again!! Thank you!! P.S. I love my new Galaxy SA 22+. It's a Excellent phone!! Very happy with my purchase!
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August 2022 by Lynn Ghering
ATT was very good to me I got right in with no waiting.
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June 2022 by betsy turner
Needed to exchange my original SE I phone, waited because it usually is such a hassle.NOT this time, our in store rep was Jasmine, She was wonderful, patient with questions, and explanatory in layman’s terms without all the tech jargon. She recognized what I wanted, wasn’t pushy about products. They need to clone this young woman. Thank you so much!
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May 2022 by Marshall Allman
Added insurance and next up when I told them not too. Don't trust this store.
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May 2022 by Dave Hagmaier Jr
A great place to get new at&t services...and directv too
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December 2021 by Robin Martin
Need more help in store! 1 person and 5 customers.not good!
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June 2021 by SolarGalaxy18
I've dealt with these people many times before, Having been sent on my way because they can't bother to let me pay my phone bill and help another customer at the same time. Won't give you a mangers number to call if you'd like to make suggestions or have concerns. Understaffed you'll be in here an hour at least just to make a payment. They can't even get into your account if you've lost or forgotten your PIN, USER ID, or password. I believe AT&T is a good service, but this store sucks. I'd recommend the one in Meadville. Much better service.
