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May 2023 by Ashleigh Morrow
Most of the previous reviews are from a few years ago. I was recommended to this bank by a friend who say it was a great place. Unfortunately, I think they have went downhill in the last 5 years. The tellers are rude, never smile, the lady who manages the debit cards was absolutely ignorant to me. I don't recommend this bank! Oh and they kept flagging my card for fraud when I paid my car payment it was an absolute inconvenience!
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February 2022 by Brittney Aaron
I had an issue with my bank account and the women there that run the counters and answer the phones are absolutely rude. They treated me as if I was in the wrong when indeed it was something on their end putting a hold on my account. I will definitely be switching banks.
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August 2021 by allen craig jr
Good bank other then they dont have any overdraft protection for Business account or Personal account to help anyone out. Will more then likely be searching for another Bank that has more benefits.
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April 2021 by Reji Lashinsky
Someone unknown took all my money out of my account. When we tried to figure it out they said it was my mother. So when my mother went to figure it out they said they couldn’t speak to her about it because she wasn’t on the account. So let me sum that up: someone lying about being my mother took all my money (over drafted my account) but my actual real mom couldn’t talk to them about my account. I just closed with them. Lost all that money.
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December 2020 by Max McClelland
Has been my bank for over 30yrs
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October 2020 by Trevor Tenorio
Needs new management or better management left quit a few years ago came back and same as when I was there last don’t recommend it at all but that’s my opinion
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July 2020 by Melanie Krneta
They are exceptional. Great service, kind, efficient and I love how credit unions operate!
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June 2019 by Le Pepe
Had an account with them for a couple years, no problem there because it was just my overflow account but they send you junk mail for life insurance and then once you close your account they never get notified and still send you statements and those stupid offers. Oh and let’s not forget that every transaction slip you get has your full address on it along with your balance.. which doesn’t make much sense. Good luck getting a hold of someone if you call too, it rings a few times then prompts you to leave a message because they can’t keep tellers.
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June 2019 by Rusty Crowe
Had an account with them for a couple years, no problem there because it was just my overflow account but they send you junk mail for life insurance and then once you close your account they never get notified and still send you statements and those stupid offers. Oh and let's not forget that every transaction slip you get has your full address on it along with your balance.. which doesn't make much sense. Good luck getting a hold of someone if you call too, it rings a few times then prompts you to leave a message because they can't keep tellers.
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October 2018 by John Estrada
quick easy transactions no matter how high or low, always clean and the tellers are pleasant to you..
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September 2018 by Shane Kinnear
Galaxy help me when no other bank would. In the 8 years I have been a member I have raised my credit over 200 points.
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January 2018 by Joe Antonucci
Staff is wonderful. This place is definitely a people Credit Union. Easy loan process, very competitive rates.
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January 2018 by RipJawn
Great Bank, long time member the customer service is very friendly and happy to help you with issues you may have.. I rarely give 5 Stars but galaxy exceeded my expectations...
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May 2017 by Timothy Bannon
I don't have the best credit or even history for that matter and Galaxy didn't hesitate to help. They are the most customer friendly company I've had to do business with. I refer anyone I know that's trying to better their credit or to even get a loan to Galaxy. They'll always be my monitary institution of choice.
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April 2017 by anna schleifer
Not happy with response to hacking of account or security of account.
