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January 2024 by K Coover
I scratched my car (badly) against a cement block and our insurance had Keystone as an in-network provider. One of the best decisions for our car was to use this body shop. Jim kept my husband and I apprised of what was going on with our car, let us know how much we would owe, and even ordered the parts for our car before we could drop it off. He got it done in 2 weeks solid, even with the snow delaying things. He was friendly, courteous, and prompt. He would follow-up with a phone call along with an email, which I appreciated since our car was ready a day early for us to pick up. When we got it back, the body looked brand new, and they detailed it inside and out! I highly recommend Keystone Collision if anyone needs to go to a body shop and be happy with the results. I hope I never have to use them again (bc that would not be good for my car), but if I did, I know the first place I'd go.
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January 2024 by Stephany Baez
Great service here. Victor helped us repair our Volvo. He was speedy and so informative. The work was completed quickly. We are so happy we came here.
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December 2023 by Jen L
Jim was informative and my car looked beautiful when done! Great service.
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December 2023 by Joseph Ford
There work is excellent. I've had 2 cars done here unfortunately because of accidents. Lol
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November 2023 by Andrew Powell
Victor was very businesslike and dealt with insurance company for extra damage found. Once parts became available the car was completed in a timely fashion.
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November 2023 by Brenda Esopi
A great experience. Timely high quality work w great customer service
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November 2023 by Debra Guarini
This place is 5 star, completed car looks like fresh off the show room floor. Progress updates by phone.Services: Painting
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August 2023 by Larry Fine
Car Star did a very good repair on my car, but made me wait an extra week after telling me it would only take 2 weeks. I understand about part shortages, employee shortages, but they didn’t call me and let me know what was taking so long because my damages weren’t bad. (Fender bender). But all in all Car Star did a pretty good job.4 starsServices: Painting
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August 2023 by Thomas Johnson
These guys a total professionals. The work they did left my vehicle looking so much better than I could have imagined.Service: Body & Trim
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June 2023 by Allan Brinton
I absolutely loved my experience working with Jim at Carstar in Malvern, PA. His thoughtful & thorough communication from initial estimate, keeping me UTD throughout the process to getting my truck back to me a week early, the professionalism he exhibited was just excellent. This was a top notch customer experience for me and I really liked this journey of dealing with a repair Claim. Well done Jim and team! Thank You!
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June 2023 by Chelsea Cook- Canavarro
I recently had my car in the shop after a window was smashed. Leslie was very helpful throughout the process, working me through what was needed and keeping me updated. Carstar even coordinated my window tint for me. They were a breeze to work with, through my insurance. We will definitely be back if any body work is needed in the future.
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May 2023 by Celeste DePiano
From my initial contact with Cindy to make the appointment, who couldn’t have been more kind and helpful to Victor who was so thorough, detail oriented, knowledgeable, fair, transparent, seasoned professional who knew his stuff, the experience was 5 star. We brought the car in for a bumper replacement and paint touch ups… when I picked up the car, It was sparkling. Inside and out… so impressed and will go back there if and when we have another need!! And will highly recommend to friends and family!Services: Painting
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April 2023 by Praveen Agarwal
Excellent place, very well managed - Jim goes extra miles to take care of customers, very smooth process with exceptional quality thank you CARSTAR team
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February 2023 by Krystene Rivers
We had a minor accident with our car and need front end work done. Not only did they help get us to a rental car place but they were able to repair the car in Half the time they estimated. They even cleaned the inside of our car which was a surprise and a delight. The cost was less then what we have experienced at other auto repair shops. We will be using them again.Service: Body & Trim
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February 2023 by Kevin Fitzpatrick
Getting an insurance repair done. The staff was friendly and worked with me to schedule and complete the work. They communicated clearly what was needed. The work was finished on time. They worked with the insurance company and made it seedless on my end. I really appreciated the rental car pickup and the fact that I could leave it with them when I picked up my vehicle. Great service all around!Service: Body & Trim
