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February 2024 by Cassandra Hucaluk
Banfield Whitehall is absolutely amazing! We have been using them as our primary vet for all of our pets for 10+ years. They are always so caring & gentle with our pets, and so kind to us pet-parents. They are compassionate and dedicated. Knowing us by name and providing the upmost support during difficult times, I can't say enough good things. Thank you for all you do, Banfield Whitehall!
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February 2024 by thomas cope
Never had a problem with Banfield
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January 2024 by Troy B
Friendly staff.
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January 2024 by KING Leon
Be prepared to wait if you use this veteran, they give you a pickup time , then keep you waiting an 1hr + , lady at the counter was pretty dismissive, won't return
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December 2023 by M Calderon
Our pair of dogs have suffered tremendously unnecessarily due to these degenerate vets/staff whom have no proper skill to recognize obvious patterns of symptoms, and clearly cannot respect the pets medical history in order to diagnose properly. They won't hesitate to collect maximum funds for "testing" & they don't do these tests in front of you, so who knows if they're actually getting it done. I've come close to putting my dogs down all bc they forced me to go to a specialist, waiting the wait list as they suffered tremendously. I resent this place!
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November 2023 by John Shockley
Professional staff, clean facilities. Easy to get to with lots of parking.
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October 2023 by Roseanna Clyburn
Love Dr Sneider he’s very good with my dog he explains everything in terms I understand,he has my dogs best interest at heart.I so appreciate him???
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September 2023 by Judy Wolf
Went to Banfield on recommendation of an acquaintance. I'm 81 yrs old and have pets since I'm seven. This was the worst experience with a vet visit ever. Was told my senior dog was goodQuickly got a second opinion my dog has Lymphoma and is very ill and of course dying. This
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August 2023 by KELLY FAJNA
They truly care about ur pet here. They treat them as if they were their own. Amazing team of vets. Incredibly personable and take the time to explain EVERYTHING and answer EVERY question. I am so glad I took my kitten here. And their wellness plans are amazing!!
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August 2023 by Jennifer S.
Tried them one time and already looking for a new vet. I specifically told the vet that my dogs have an ear infection and she insisted that they didn't. Guess what? They do and now I have to pay for another office visit for 2 dogs and medication. If they listened we would've save a trip, money and the pain my dogs are going through. This is how they get money out of you.
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August 2023 by Raul maldonado
Great place to bring your loved pets for health care, my only issue is that they haven't updated their actual address on google maps, so I have to use a nearby store's address to get there if I go from a route I do not recognize.
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August 2023 by Henry Harig
horrible. I prepaid for their "wellness plan" that included my dog's spaying. I asked when I could schedule the spaying they said after 1 year. I stated I can't wait a full year and that my dog gets boarded and goes to daycare(I can't be the only one in this situation and my other dog was fixed at 6 months from them), they told me to go somewhere else. No explanation, didn't even get to talk to the vet. I found somewhere else in 1 phone call and now refuse to refund my money.Update: Paid over $1000 for service, got a few shots, no spay procedure and they say I can get refund of $125. That the services they rendered cost $800plus. They are the ones who told me to go somewhere else. Stay away.
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August 2023 by Hannah Leary
I brought my cat in for a routine rabies vaccine. My appointment was for 4:30 pm, I got there at 4:25. No one was at the counter to check us in. We waited 20 minutes for someone to come out and check us in. Then waited until 5:20 to be taken back to a room. Then continued to wait to even be seen by a vet. I waited until 6:00 pm when they were set to close then I left. Absolutely ridiculous.
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July 2023 by Mercilxss-_-
Claim to not be an emergency hospital but reviews say otherwise and have a sticker outside saying after hours emergency hospitals basically saying they are an emergency hospital. False advertisement of being a hospital cuz at that point you’re a regular vet
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June 2023 by Doug
They always take excellent care of our little fur baby but the reason I deducted one star is they aren’t very respectful of your time. On numerous occasions we have waited very long past our scheduled appointment time. Seems to be a staffing issue here but aside from that they are great.
