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January 2024 by joanne gerontidis
Julio is very helpful and professional. Would definitely recommend him and his shop! Thank you again for your time and patience in installing 2 new tires on my nieces Subaru!!!
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January 2024 by Robert Grob
I had a slow leak in my Tesla. I made an appointment at Jack Williams in Whitehall Pennsylvania and they got me in quickly. They found the leak and repaired it. I would like to thank Kim and the entire staff on the great customer service I received And the repair of my tire.
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January 2024 by Kaitlyn Schmidt
Great place. Been here twice for a nail in my tire and they were able to patch It up and get me on my way in no time. Austin was great! Will be returning again when my next issue occurs :)
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January 2024 by Charlie
This dude , Austin Baehr , I brought my car in cause it was screaming, dying at lights , something just wasn't right , Austin had me bring it in and got me back out the door within no time at all. Everything about my experience here was phenomenal. No complaints. Great work. Fair price , and good employees. Thanks again !
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December 2023 by Luis Santiago
Had a slow leak and the TPS was malfunctioning so I stopped in. Austin, checked me in and after some reprogramming and resealing that tire off I went free of charge. Honored the warranty, took care of my car isssue and I am one happy customer.Austin awesomeness, hands down! Guess who I got on speed dial now???
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December 2023 by Novmeba Joy
This is the first place in PA that I brought my car to where the service was GREAT the staff is FRIENDLY AND GREAT and the prices are UNBEATABLE. I came here for a oil and a battery change. They were fast and they actulet me look at the problem my car had. The most thing I love about them is that they are HONEST. They don't OVERCHARGE and they are very PROFESSIONAL. Anytime my car need to go to the doctor I will definitely bring my car back here
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December 2023 by Joan Crowley
I discovered a nail, (very big) in the center of my front tire this morning. I heard it on the way into work. I took a chance and waited until after work to resolve it. I called Jack Williams Tire on MacArthur Road in Whitehall and spoke to Austin who was very pleasant. He told me to just stop by after work. When I arrived I was greeted and my information was taken. They had a technician who could take me right away. After removing the nail, it was determined that it had not punctured the tire and I was good to go. They did not charge me anything either! They were very kind and professional. I will definitely go back there.
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December 2023 by Rolando Rivera
I love that they are open on Sundays. When in for installation on two tires and an alignment without an appointment. Took more time than expected, but was given a 30.00 discount for the wait. Bill, who works at the front desk, is very knowledgeable and answered all the questions I had. Keep up the good work!
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November 2023 by Austin Bowman
My man Austin B was super helpful & got me squared away on a short notice! I will most definitely be coming back here for any other needs to my vehicle!! Makes you feel like a person instead of just a customer!!
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November 2023 by Lisa Reeves
“Quick service & very trustworthy. Worked with Kim provided excellent customer service. I came in for car inspection. She was very knowledgeable about potential issues before getting into it & was able to get it done very quickly. I would trust them with any future repairs, inspections. I would not take my car anywhere else.”. I will advise family and friends to go to Jack Williams . Thank you !
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November 2023 by Dutch Denim
Average place of business for a chain store. Higher price than local shops, lower price than dealerships. Same day schedule and service. Got 2 front tires and an alignment. During this process they discovered I needed an air filter. Which is interesting because they never said I needed an axle, axle boots, struts or cv joints. No complaints on the work I had done, Fast service, Moderate pricing.
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October 2023 by Hailie Unterberg
Got a flat on the road near by. Have a call to this store and had exceptional customer service from initial call to giving me my keys and having my car pulled up to the door for me to get in when they were done. They brought the tire to me and shower me exactly where I had not one, but two nails which explained why I would need a new tire and even had a tire on stock for me! HUGE SHOUT OUT TO STORE 1387 TEAM! AMAZING WORK! Thank you all so much!
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October 2023 by Steven Faris
Was taken care of by Kim. Great customer service, had to deal with me constantly pestering her with time changes. She dealt with it professionally and still helped me out with a request. Also got my vehicle taken care of in timely manner to help keep my schedule together.
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September 2023 by Michael Ottovich
I've been there several times and always loved their work. Something has changed recently and they've become incredibly scammy! Had all tires and front brakes done recently. They called me to come & pick up, when i got there it wasn't ready. While i was waiting, i heard the Mgr(?) call an elderly person to tell them they would fail state inspection unless they get the fluids changed (Along with other legit things, wipers, plate-light, etc). Charged them several hundred dollars extra. NOW my car is ready...they quoted me $1031, now it was $1400-ish. Turns out they decided to add on an alignment job and some other goodies i never requested. They admitted i was misquoted, but wouldn't honor it...but did knock off the alignment job. When i got home, i noticed they never even honored the originally quoted price on the tires either. I will NEVER go there again. Read all of the other "Scams" this place is doing to people...they must be desperate for cash-flow. This customer is gone forever...great job fella's!
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August 2023 by Johnathan S.
Terrible experience. Bring in the car at 8am for an inspection and rear brake pad install. 4 hours later they tell me that they can't remove the lugs cause it's a jeep thing. The heck does that mean, a tire shop can't remove wheels. Never heard of this in my life! Will never go here nor recommend. You're better off doing it yourself which I have done. Thanks for nothing. Such lazy workers in 2023
