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July 2025 by Jeromy Kimple
KEVIN was super helpful. Got me taken care of as quick as possible help save me some money very professional great experience. I will definitely shop at your store again.
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July 2025 by b
Nathan was very helpful! He had to call their support in order to access my account and they were being difficult but the people in the store are great. Thank you!
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June 2025 by Daryl Poland
Both of the gentlemen that we’re working Saturday were able to help and answer all of are questions in a timely manner. When setting up are new phone plans. Definitely highly recommend that store.
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May 2025 by Mikala Beach
Zach was very helpful and got me exactly what I was looking for! He was patient and answered all my questions, he even stayed an extra 45 minutes to assist me through the entire process.
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April 2025 by Tammy Daugherty (No nickname)
Very knowledgeable very helpful and I never feel like I’m rushed when I come in with a concern. and the big plus is he helped us to get our phone bill lowered would highly recommend
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April 2025 by Mark Chipps
It was good 👍 he was nice
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April 2025 by Radcliffe
Very knowledgeable and helpful
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April 2025 by Jessica Backus
I did not have a pleasant experience with this store. I called another location and they helped me in five minutes. I think they need a training in handling upset customers. You do not deescalate a person by belittling them. The store associate kept talking over me so he failed to listen to my problem. He actually hung up on me. Maybe if he would have listened he could have assisted me in five minutes too. I did ask to speak to a manager, but they didn't call me back.
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April 2025 by S Howell
Gettysburg store. Thought things were going well until I got my bill a day later by email and realized I was signed up for things without my permission and instead of saving $20 a month like I was told by switching plans, I’m now paying $100 more. I feel like some fraud took place as I never signed for anything and was not informed of additional charges for a future bill.
Went into the Westminster store to see if they could explain my bill or fix it and was told I needed to go back to Gettysburg store or call billing, which is now more of my time needed to fix someone else’s mistake.
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March 2025 by ptceod
Stopped in to upgrade my phone and the service was quick and not only got a new phone but a better and cheaper plan.
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March 2025 by Wanda VanBrakle
Thanks to Zachary McMasters, I can’t tell you how helpful he was as well as patient. That’s what I call customer service and beyond. Thank you again Zachary.
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March 2025 by Dennis VanBrakle
Zachary McMaster was extremely helpful and very knowledgeable and professional and took his time until he helped me with my situation. Five stars for the Gettysburg AT&T store.
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February 2025 by Heather Johnson
There is a reason that I've been with AT&T since 2007, and that reason is because every time I go into the Gettysburg, Pa store with questions, I am met with great customer service and knowledgeable advice. I went into the store to inquire about getting a new phone since mine was a bit ancient, and Jack was SUPER in every way!! He was courteous, knowledgeable, and made the upgrade to my new phone a breeze. Thanks to Jack and AT&T for always being so amazing!
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February 2025 by Zach Snyder
That Kevin guy is alright
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January 2025 by Sanja Petrovic
Zach is very knowledgeable, polite and has very nice work ethic!!
