-
April 2024 by Danielle M
Nicole was really informative, super helpful and sweet! She made the whole process quick and easy! 10/10
-
April 2024 by Mary Beth Styslinger
Mark gave me excellent information which helped me to choose the right mattresses. Ryan closed the deal with great info as well.
-
April 2024 by Allison Swank
Robert was extremely professional and informative in helping us with our mattress selection.
-
March 2024 by Colleen
Joe explained and answered all questions we had. We made our decision on the information he gave us and can’t wait four our new mattress
-
March 2024 by Roblox_123 456
The salesman, Michael, was knowledgeable and great to work with.
-
March 2024 by Amanda Erlain
Michael was great to deal with. He was very nice and helpful! I will definitely recommend him to other people.
-
March 2024 by Jessica Kruper
Matt was super knowledgeable and easy to talk to. I was in and out in 20 minutes!
-
February 2024 by Patti Fotta
We stopped in to get a queen box spring, was told they had one in the store, told them we would pick it up Friday evening. Went to pick it up and they didn't have any there. Now grant they did deliver one on Saturday morning and did not charge us. BUT, when you ask for a box spring you would think there would be springs in it. When we took it out of the bag, the material was coming off the frame already so we got out the staple gun and looked down inside. Not a single spring in it , it was a wood frame with a few slats. I could have made one of them myself. Would not recommend buying from here. I guess you get what you pay for. Very cheaply made. I didn't ask for a box with material, I asked for a box SPRING!!!
-
February 2024 by Jim LeDonne
Nicole was very knowledgeable on the products that she was selling. She asked what type of sleepers we were as well as what are budget would be. Then she suggested options that would fulfill our needs. We never felt pressured into buying a certain brand or buying at all for that matter. We feel comfortable (no pun intended) about our choice and will recommend Mattress Firm and specifically Nicole to our friends and family!Thanks Nicole!
-
January 2024 by denise miller
I stopped in to buy sheets and they sold me an out of stock item. They contacted me several hour later to come back for a refund. So I drove down and they want to give me a check that can’t be cashed for 2 weeks. Why wouldn’t they mail the check in the first place? They are disorganized and unprofessional. I just bought a high end mattress there and I will never go again to the Gibsonia store.
-
January 2024 by James Austin
Our salesperson Robert was great. He knew the products and answered our questions. Because of his service, we decided to purchase on the spot and forego shopping at other retailers.
-
January 2024 by Lindsay Heinle
We had excellent customer service and we were in and out in 20 minutes with a great price!
-
January 2024 by Julie Archer
Nicole was extremely knowledgeable on all of the mattresses in store and competitors. She was friendly, helpful, and not pushy. We enjoyed our experience with her.
-
January 2024 by Shelby Orris
Nicole was amazing for our first mattress shopping experience as a couple!
-
December 2023 by Don Evans
John was very helpful and knowledgeable , highly recommend !
