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September 2023 by Mark Hannah
Helpful and friendly service
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August 2023 by Emily McCutcheon
great place
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May 2023 by john novak
Was looking for a hydraulic line that I needed made. No problem here. The guy hooked us up nice
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February 2023 by Mike Bryner
Really nice people great choices in show room
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September 2022 by Delilah Fouse
Very ignorant to customers looked and talked to me like I was stupid they lost 800.00 order part Heavy set guy in the evenings has an attitude problem never will I go there again
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September 2022 by Daniel
Junk parts !!! Waterpump literally exploded after 10 miles !
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July 2022 by Mike Maleski
Love this place best auto parts store everEmployees are awesome and helpful so many good things to say check it out
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May 2022 by Jesse
staff are usually helpful if you need assistance.
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May 2022 by Jesse Sanner
staff are usually helpful if you need assistance.
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July 2021 by Kimberly Dickey
Cassi at the kittanning store. Really knows her stuff about the parts she sells. Best customer service.
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June 2021 by Glenn Cawood
While waiting for my car to be towed, the employee searched on-line, assisting me in determining what my exhaust code meant and if it was covered under my cars warranty which it was! Thanks!!
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March 2021 by Andrew Zern
Great customer service from Chris. Helpful and knowledgeable. I’ll go to O’Reilly’s over Advanced Auto for my parts. I really appreciate the help he gave in getting me the right tools I needed to repair my engine.
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March 2021 by Jennifer O' Really
☘Top of the customer service to ya!☘It is quite obvious that the sales associates here are not familiar with basic customer service. I went in on Monday at around 8 p.m. to buy two headlamp bulbs. I approached the counter and simply asked for a part number and an aisle number. I said that I didn't need anything else, including any help. The sales associate behind the counter gave me 9003 as a part number but wouldn't tell me which aisle to go to. Then he came out from behind the counter and began walking through the store. I asked him again which aisle number, but he would not say. Eventually I followed him over to aisle four and asked him again, "Is this where it is?" He did not reply. When I walked up to the headlamp bulbs where he was standing, he began explaining all of the different kinds that were available. I looked at him and said, "I really don't need this help. This is why I asked for only a part number and an aisle number." Reluctantly I bought the bulbs for a price of $34 and was offered a rebate form to fill out in order to get $15 back. I later discovered that Walmart was selling these exact same bulbs for $19.99. I went there and bought them. The following day I went back to O'Reilly's in order to return the expensive bulbs and avoid the hassle of dealing with a rebate form which, after you do the math, would have saved me less than $0.50 over buying from Walmart - not worth it.When I came in with the sealed, unopened package of headlamp bulbs and said that I wanted to return it, I asked a new salesperson if he needed/wanted a reason why I was returning them. He told me that he did not care why, but I could tell him anyway. He started laughing, and then another sales associate started laughing maniacally as if experiencing a mental break. I had to wonder if maybe O'Reilly's was conducting some sort of hiring program for those with special needs? I have no idea, but I just wanted to return the item, get my money back, and leave, but clearly these two people knew even less about how to conduct themselves professionally than the guy that sold me the bulbs in the first place. This is the absolute last time I ever go to O'Reilly's for anything.It was a lot of money, a lot of hassle, and a lot of wasted time.
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December 2020 by Gary Serpico
Awesome experience , in this location, they saved my Christmas gift project.
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December 2020 by Dexter Carey
Could not answer the questions I had and gave the wrong parts than would not return the part it was crazy very uncaring of your needs
