West End Printing Co. is a convenient UPS drop-off location that has consistently provided excellent services and friendly customer support. Customers praise the helpful and professional staff, who go above and beyond to assist them, whether it's printing labels, guiding them through shipping processes, or handling complex tasks like Amazon returns. However, one recurring complaint is about a particular employee who is described as condescending and rude, often speaking to customers in a dismissive manner. This employee's behavior has been a source of frustration for some regular customers, who wish for a more positive and welcoming experience. Overall, West End Printing Co. is highly recommended by its customers, who appreciate the convenience, affordability, and quality of the services provided. The business has earned a reputation for being a reliable and customer-oriented establishment, with the exception of the occasional negative interaction with the one problematic employee.
Such a convenient ups drop off location. Love that I can run in, set my box on the counter and be back on my way with a smile and a nod.
January 2024
The guy that helped me was great and very friendly. He even helped me print a label since I couldn't because my printer was down. No charge for anything. Got what I needed shipped out. Figured least I could do was leave a good review appreciate the service!
February 2023
Great services and great people! Friendly, helpful & professional. I use them for shipping, & custom services (printing, signs, etc). Been a customer for many years - very highly recommended!
