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October 2025 by Theresa Basile
Such a convenient ups drop off location. Love that I can run in, set my box on the counter and be back on my way with a smile and a nod.
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September 2025 by Paul W
This place has always been unfriendly and now their online schedule says they are open on Saturday from 10am-2pm. Drove there to find them closed. Update your schedule online. Your lucky you're the only game in town, but of course you know that which is why you could care less about your customers
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August 2025 by Valerie Evangelista
Absolutely the rudest people that work there. Horrible. Nothing good about it. They make you feel like you’re doing something wrong for trying to make a return. How they are in business is beyond me. Those three women are awful people. If possible I would give minus stars. It’s not just me. I don’t know one person that has gone there that has anything good to say.
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January 2024 by Ethan Anderson
The guy that helped me was great and very friendly. He even helped me print a label since I couldn't because my printer was down. No charge for anything. Got what I needed shipped out. Figured least I could do was leave a good review appreciate the service!
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December 2023 by Taylor J. Keller
The services provided by West End Printing have made my life a lot easier, and I love “the West End Happenings.” However, there is one lady that works in there that is very condescending and rude every single time I go in. On one occasion, she loudly berated an older gentleman who was confused about how to ship a package, and very clearly embarrassed him. Today, when I went in to fax some documents, she did not greet me at all and spoke to me as if I was a six year old child who didn’t know what a fax was, then coldly dismissed me without a “thank you” or “goodbye” or “have a nice day.” I understand that we all have bad days, but I have frequented this place for years and this woman is always miserable. I just want her to know that a little kindness can go a long way.
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August 2023 by Christopher Day
Lady at the front didn’t even acknowledge me when I walked in and was just rude
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February 2023 by Carol St. Claire
Great services and great people! Friendly, helpful & professional. I use them for shipping, & custom services (printing, signs, etc). Been a customer for many years - very highly recommended!
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October 2022 by Stacey Brush
I can’t say enough positive things about this place. :) They went above & beyond to give me Excellent service; so kind & helpful. I will always come here for all of my shipping needs. Thank You!!!
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October 2022 by Jennifer Rufe
Any and every time I’ve needed help with printing/shipping something West End Printing has helped me in a pinch, for next to nothing ($). Last week I stopped in with multiple Amazon returns which I was really confused about, because some I needed a locker for, some a scan code. The woman there, very kindly, took the time to help me figure it out and I felt so bad because I knew she was busy with other things. From the signage and my time spent there, I know they gets a lot of confusion with the Amazon scan returns. If every one took the time and had a little patience like I was given, the world would be a happier place. Thanks!
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September 2022 by David R Jacoby Sr
Love the place
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September 2022 by Energy Efficient
Excellent service thay goes above and beyond to help with shipping
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September 2022 by Donald Dilmore
Very friendly and helpful
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April 2022 by Sharon Paulson Gerhart
Thank you to West End Printing on the AWESOME sign for our non-profit austinsblueline.org.
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February 2022 by Henretta Simmons
Inquired about the different rates FedExpress offers. The Rep (Blond slightly spiked hair) offered FedEx Ground services. I then asked more specifically the cheaper rate FedEx Express Saver. She was very condescending, and had a very nasty disposition. She stated with an attitude, FedEx Ground, here fill this out and walked to the back.This behavior was exhibited on more than one occasion, happened also during a FedEx Drop.If you don’t like to deal with African Americans, or don’t want to do your job, clearly customer service jobs are not for you!
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January 2022 by Stephen Flynn
Excellent service thay goes above and beyond to help with shipping
