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February 2024 by Eliot D.
My feet are the happiest they've been in years! I stopped in on a recommendation from a friend and this is now the only store I'll use to purchase shoes. No need for anyone to go anywhere else. Ernie, the store manager found the exact shoes to fit my needs. He was extremely knowledgeable and understood exactly what it was I was looking for. They carry the highest quality shoes in every category of footwear. I have no hesitation in recommending this store.
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October 2023 by Laura Reeder
Wonderful experience..I haven't been sized for shoes since I was a child...what a great personalized experience
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September 2023 by Jennifer Staino-Logue
Great experience!! The device they use for foot measurements is very cool! I never saw one of those anywhere else. Wyatt was very friendly and helped me pick out the most comfortable shoes and inserts. The manager was also very friendly and helped me pick out comfy slip resistant shoes for work. This is definitely my new place to shop for shoes and I will also recommend to others. Thank you!!!! :)
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August 2023 by Denise Ciancia
I had the BEST experience shoe shopping at Benjamin Lovell. Ernie was so knowledgeable, patient, and helpful as I was looking for cute, yet comfortable shoe for an upcoming trip to London and Paris. I have gotten in the habit over the years of buying shoes (and returning them) on Amazon or running into DSW. It felt so wonderful to have an actual shoe salesperson listen to what my needs/requests were, select the perfect shoe options and to actually put the shoes on my feet. Brought me back to when I was a child at the local shoe store where they measured your feet and laced up your shoes for you!I highly recommend shoe shopping at Benjamin Lovell for all the latest trends and comfortable shoes! You will be amazed at the customer service and fall in love with your new shoes!
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July 2023 by Carolyn Y.
My sister & I purchased shoes. Great customer service. My sister lives in Florida, & she even purchased & had another pair mailed to her.
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April 2023 by Kamilah B.
Had a great experience in here today. My husband and I walked in to browse and every employee said hello. They were not overbearing and the atmosphere was light. We left and browsed the other stores only to come back and make a purchase. The sales associate we worked with was very helpful and knowledgeable.
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December 2022 by S C
They are always so helpful and patient with me and my sensitive feet.❤️ One of the two stores, where I can find a shoe that works for my feet.
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September 2022 by Joe Nattress
Could not have asked for a better experience in buying my new Birks. The staff was great, and when my new Birks were not performing as expected, they first worked with me to try and repair them, and then replaced them at no cost to me. If you are looking for a pair of Birkenstock, this is the place to go!
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September 2022 by Lorraine Troutner
I shopped there yesterday for the first time. Ernie was excellent as a sales person. I felt like Cinderella. Excellent quality and the perfect fit for my feet, high arch etc. I can’t wait to return and purchase another pair.
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December 2021 by deborah love
Prior to opening this morning I saw Ernie (store mgr/owner??) come out if his storefront and picked up an abandoned grocery cart and took it the length of the lot to the cart huts of the grocery store. A big thank you to him for caring about how well the center looks and saving any damage to cars. Thank you Ernie.The shoes/boots collections are great too!!
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November 2021 by Deborah L.
This morning before opening I witnessed Ernie (store mgr/owner?) come out of his storefront and pick up an abandoned grocery cart and push it across the length of the parking lot to the return huts for the grocery store. He's a hero in my books- taking the time to make the parking lot look inviting and preventing cars from being harmed. Great shoes too!! But really, thank you Ernie
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September 2021 by Kristin Kosanovich Camp
Fantastic service from knowledge people. Love my new comfy shoes. Thank you.
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February 2021 by Laura Hutton
Really selective shoes and accessories. Knowlegable staff. Displays are creative.
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January 2021 by Jeffrey McLaughlin
Great customer service! The employees were so nice and helpful! Great sales too! Love my shoes I got there!
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July 2020 by ciminij1
I have been going there to get my shoes since they first open! I love it there. People are courteous and helpful always! Love there variety of shoes.