The Costco Optical Department provides an exceptional customer experience, thanks to the dedicated efforts of its certified opticians. Customers consistently praise the department's knowledgeable and friendly staff, who go above and beyond to ensure their needs are met. Yasemin Lamborn and Tani are standout members of the team, known for their exceptional customer service. They patiently listen to customers, offer guidance on selecting and ordering glasses, and even provide temporary fixes for any issues. Customers appreciate their professionalism, responsibility, and warm, friendly demeanor. Reviewers highlight the department's ability to find the right pair of glasses at the right price, even for customers who have struggled to find suitable options elsewhere. The opticians take the time to understand individual needs and preferences, ensuring a personalized and satisfying shopping experience. Overall, the Costco Optical Department is highly recommended for its excellent customer support, skilled opticians, and wide selection of affordable, high-quality eyewear. Customers consistently leave the department satisfied with their purchases and grateful for the exceptional service they received.
I am very grateful to the lady who helped me with my glasses at Costco, Tani. She is very professional, responsible, and warm and friendly to customers. My husband and I bought four pairs of glasses because of her friendly service and attitude. I think it is very good. Thank you Costco, thank you Ms. Tani.
May 2024
Jim and Jimmy helped us with everything. Great experience.
February 2024
Went to find my sister a pair of eyeglasses. This was the fourth place we had gone to and still hadn’t found anything for her. Tani took her time to help us and she was able to find the right pair of glasses at the right price. Tani was friendly, knowledgeable and extremely helpful. She made the experience great. Thank... read full comment
