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December 2023 by jimmy adam
The guy working there very nice
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June 2023 by Gigi Da'Stylist
EXCELLENT SERVICE!!! Mr. John has made my renting experience easy, fast, professional and enjoyable. He will answer any questions you may have with his honest opinion. I look forward to continuing to do business with Mr. John
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January 2023 by Kim Rasmussen
Great service. Rented the car at Philadelphia airport. Cranston was helpful when I picked it up. And the person when I dropped it off was helpful too. The only issue was during the rental I had to replace the key fob battery. It would have been better if someone would have come out to deal with that. Kim R. Harwood Heights IL.
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January 2023 by Lisamarie Blumberg
I had to leave a 1-star review, because if you don't leave at least one star, you can't post a review. This is by far the worst rental experience. I rent a car every month and not only did the car have barely any gas in it, but it was also filthy inside and out and had a nauseating mold smell. My deposit was not and still has not been released and when questioned the answer I got was that they had a new computer program, and they didn't know how to do it!!!!! GO ANYWHERE TO RENT A CAR, BUT HERE!!!!
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January 2023 by Freddie K
Avoid Heetz at all costs, especially this location. Hertz will first claim you never returned your vehicle and start an "investigation" and then they will charge you for more days than you had the vehicle and for services you never received (like towing). A quick Google search shows this is a common practice with hertz. And the person running this location has offered no assistance in resolving the matter. There is a very nice enterprise car rental down the road. Go there instead
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January 2023 by A Boogie
Not satisfied at all someone rear ended me StateFarm referred them and I am so not happy with this vehicle they gave me it’s not me I rather drive my own car then to drive the one they gave me very few selections I wouldn’t refer them to anyone.. Something is better than nothing but when you paying for it you pay for what you want…take everything I said back Nikki been calling me everyday and told me they will have one for me tomorrow really appreciate that nope they lied if u want anything go to them but had to come to paoli they took awesome care of me as always never again…so I can dry my eyes horrible wouldn’t recommend them to anyone..they said I the girl with the nice red charger I said yes they said wow they tried give u a Elantra I said yes I’ll b in tears the whole time I’m it
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January 2022 by Swapnil Gholap
I'm new to the USA and from the last few weeks have been taking cars on rent for weekends.Special thanks to Mr John Pfeiffer, he helped me a lot with process understanding. Last week only I was facing an issue in the car and it was not starting, I contacted John and the next day morning he was next to my home with a replacement car. I really appreciate his hospitality, workethics and friendliness.
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January 2022 by Kristen Pacropis
Absolutely hands down the best experience I have ever had renting a vehicle. After getting rear ended by a drag racer on I-95 I needed a rental immediately (I don’t have rental coverage) so I called Hertz (glen mills) and spoke to John on the phone. I told him my situation, he was very empathetic, warm, helpful and so easy to work with. He assured me he would loan me a car. When I arrived I met John & John Wright, who are both amazing individuals. Not only did they explain everything to me thoroughly, they were so friendly and professional. I left the Hertz in a much better mood (and in a new Toyota Corolla) simply because of John & his kindness, hospitality and customer service skills. I will most definitely be bringing them business again!!!!
