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October 2023 by Joseph Giannetti
I am very happy with my new Brooks footwear.
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October 2023 by Leighanne H
The expert salesperson helped me find out I was wearing the wrong size shoe, and helped me select the perfect shoe for my painful feet. I highly recommend going there!
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September 2023 by Theresa Turner
I had a great experience with PR in Glen Mills! My sneakers had to be transferred from one of their other locations, they arrived exactly when I was told, when I went to pick them up, Tyler was so friendly and polite! This is how a retail experience should feel!!
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September 2023 by Michael Rosenfield
Great experience with Tyler. He was able to assist me in getting some awesome shoes. He helped my wife get some shoes and when she wasn’t happy with the first pair - Tyler was able to return and order her a new pair. Tyler also helped my daughter get a pair of new sneakers as well.All in all great work Tyler.
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August 2023 by Patty Yarnall
Chris was very helpful in finding the right shoe. And when the first pair I bought was not quite right for my feet after a couple weeks of wear, I was able to return them for a different brand. My feet are now happy and so am I thanks to Chris!
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July 2023 by Lou Sannutti
Received the wrong size of Brooks from what I ordered on line. The staff at PR Glen Mills made everything right, had the correct pair in no time. Very professional on how they treat the customers. We are new in the area and have found my new go to place for running shoes.
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February 2023 by michael ford
My wife and I stopped in to scope out some new walking/running shoes and we're so glad we did. Michael was incredibly friendly, helpful, and knowledgeable. He was quickly able to figure out exactly what types of shoes and insoles we needed and guided us through the entire process. Absolutely check this place out if you're in the market for any kind of athletic shoe.
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January 2023 by Heather “MaryJane is My Queen” Steinberg
I cannot begin to explain how wonderful my feet feel. I had one of the best experiences yesterday. Mike put me in a pair of 860’s from New Balance. He knew what would work for me, what to avoid, and he even knew his $h!t when it comes to socks! I will never ever ever EVER go anywhere else for footwear.Thank you Mike!!!!!!!
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October 2022 by Tiffany Varghese
Great customer service! They take time to be sure you have the right shoe and best fit for you.
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October 2022 by Ellen Roberts
I’m not a runner, but I wanted professional help when it came to replacing my 10-year-old Brooks that literally were falling apart. Staff were great, measured my feet and evaluated my gait, and gave me several options to try. Ended up going with Brooks again. Great service, great shoes. Thank you!
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October 2022 by Loren Lieberthal
Not a huge shoe selection but a decent one. Motivated, friendly staff, most of whom are knowledgeable. I've even seen injured runners come here for unofficial medical "opinions," so you can believe the staff has authenticity in running and related sports.
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August 2022 by Ainsley Weisman
We were visiting family and I forgot my sneakers and was dying. They were so helpful - I got a great new pair along with recovery flips which are amazing. I told them about all my injuries and they found me the perfect shoes - something I have been trying to do on my own for years. Excellent service and great products. Could not be happier! Thank you, thank you, thank you!
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July 2022 by carley powers
My mom and I got fit here today for new running shoes and it was an all around wonderful experience! Great selection, excellent service, 10/10 recommend.
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May 2022 by Melina Gillis
My purchasing experience was fantastic. Very knowledgeable staff that were able to help me pick the right shoe. However the shoes proved to not be so perfect for me after wearing.I called and discussed my options for a return. I was ok with store credit as I was still in need of a good pair of shoes.However this is where my great experience turns sour.I should preface with this, I live at the Delaware beach and shopped up north because we go up often but still live 2 1/2 hours away. My daughter did the return for me as she was going up north.The female employee that was working on Saturday 5/21 was so rude and unprofessional. Even with knowing I would be returning to purchase another pair of shoes she was so rude. Customer service has many layers and unfortunately she ruined a really good experience. I’m not even sure I want to return and just leave my over $100 store credit sit there.
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May 2022 by Phil Leyman
Great service. The staff was informative and shared several selections to try on. It was aGreat experience.Kelly