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January 2025 by Cheri Roberts
Staff was ok for the most part. Was told my appliance was going to be delivered same day even my lease says the same day and now I have to wait an extra 5 days for it. I had to call them to find out no one reached out to me
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July 2024 by Brittany Ragen
This company is absolutely horrible. I wanted to set up my own equipment due to my landlord coming to install water lines. After speaking with them they said I can install my self, when they come in drop off the equipment they gave such a problem and did not install it. I cancelled my contract and everything with them since everyone was giving the run around. It’s now been a week and they are giving me a hard time refunding me back my money. The guy “Josh “ is so rude. Has no idea what he’s even talking about. Says they don’t send confirmation emails for refunds. Never heard a company that does that. When I ask for it I want it on file it’s again another run around. This is a horrible company! Do not recommend.
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June 2024 by Blaq Beauty
THE WORST !!
I have done business with Aaron’s previously (2008) with no issues at all . This time it has been a nightmare . I was over charged . Told I would get a refund and never got it . Went in to the store , spoke to the sales manager who said she would handle everything and I would have my refund in the next few days. It never came . Called to speak to her and she’s unavailable. And the manager isn’t in due to “family issues” . In other words nobody is fixing this month long issue . Nobody cares or takes responsibility at this location. Zero stars !!
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April 2024 by Reagan Cole
This place is trash. They approved me to rent and kept pulling me around and playing games. 2 days before the furniture was suppose to be delivered they canceled my order and said i had to wait to reapply. Dont use aarons.
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January 2024 by Victoria Wright
They are the worst because they gave me a broken washer and messed up dryer and my dinning chairs broke because their worker didn’t assemble it right and I asked if they could send me a new washer and dryer and they said no so I never will I ever use Aaron’s furniture again because they don’t care about there customers
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January 2024 by Victoria Wright-brown
They are the worst because they gave me a broken washer and messed up dryer and my dinning chairs broke because their worker didn’t assemble it right and I asked if they could send me a new washer and dryer and they said no so I never will I ever use Aaron’s furniture again because they don’t care about there customers
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November 2023 by Manny Sanchez
It was my first time at this store and I completely hated it. We ordered a fridge online, where the store was supposed to contact us for delivery, they didn’t and we had to go to store. Come to find out the fridge is completely dented and destroyed but they were willing to take off a few months which was nice. I decided to add a television as well where I can take it home right there and then. While the associate was signing me up for the tv, another customer walked in complaining about their tv and whilst I’m picking up the tv I’m told it’s no longer available it’s going to the other customer and I can wait until next week for their next stock. Completely unprofessional, not willing to help at all. And they will give you destroyed products. And when I was told 2-3 days for delivery I’m waiting 7-8 days
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January 2023 by Michelle Galie Lasorsa
Love Aaron's. Bought lots of appliances off the floor for about $300 less than a new one. I furnished my entire house with all of the furniture there! Yeah the financing is high but it's perfect cause it was all new and if you can't get credit like me ...the payments are great. I just ordered three more things and I will be getting more. I highly recommend Aaron's for electronics and laptops, furniture.
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November 2022 by Keith Cary
They have the best staff and great furniture
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September 2022 by Michelle Dolores Leon
Friendly staff and always have what I want. Only thing I don't like is they call me every month asking for payment 3-4days before my payment is actually due thats kind of annoying
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July 2022 by Tim Green
This is how a laptop I wanted to lease arrived at my house today I will be calling and returning it tomorrow this is not how you do business very disappointed as a new customer would not recommend this company
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June 2022 by Dawn Johnson
Got What I Needed. Ellie went above & beyond to help me, & it was a few minutes before closing!??
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March 2022 by Jacqueline Robinson
Nice and comfortable ??? and and sets up very high
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February 2022 by Wanda Lassiter
Bedroom furniture was delivered almost 2 weeks ago and a California king bed had a queen frame deeming set-up impossible. There has yet to be a remedy to this situation and the bed still sits in the living room. No one has reached out in an attempt to right this wrong and these are unacceptable business practices. I'm full speed ahead tomorrow as someone is DEFINITELY going to turn me into a satisfied customer. I wouldn't recommend them to my worst enemy!
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February 2022 by Shidee
I did not even get to the process of getting anything from them yet. I went in yesterday to the store located on Chester pike in glenolden and I saw a set I liked. I was told only a part of the set was available at the warehouse. The set was physically in the store at this time. I was told that the store located on frankford avenue had it. They called the frankford avenue store several times with no answer. I was told they would keep calling until they spoke to someone to confirm they had the set. I called the frankford store as well and no one answered. I called the store today to see if anyone ever spoke to anyone at the other store I was told no by the associate at the Chester pike location. She informed me that we could have gotten the one on the showroom floor. We were never given that option. The young lady put me on hold for 20 minutes. I had to call back and she told me she was busy with a customer in the store and call back tomorrow and speak to Jennifer and she hung up. This is so unprofessional and the customer service is horrible. They need to be retrained I called back and she kept hanging up. It is now February 20th at 4:56pm. If she would have told me she was busy I would have just called back tomorrow, but to keep me on hold knowing she was busy is just no acceptable. I will be calling Aaron’s corporate office tomorrow.
