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March 2024 by Jaybee
When I shop there, most of the clientele are rude, blocking the aisles with their carts and walking away. No one can ever say excuse me either. Moving on to the cashiers.. I will say I have had maybe 2 or 3 nice, pleasant ones. However, most of them lack manners (no greeting or acknowledgement) and will yell in your face to their coworkers at other registers. Cashier: Katie, very unpleasant. Since I have had bad experiences in-store, I decided to try Shop From Home. I made the mistake of ordering for pick up on a Friday night. Not only was there a huge line, there were two employees just sitting around that said "the lady will be right back." I'm not sure wht they couldn't assist me with my order. Anyway when "the lady" finally came back into the room, she couldn't find my order. Asked me 5 times what my name was and if I already paid or not, and didn't apologize for the wait or lack of organization. I don't think she was wearing a name tag but she was older with shoulder length gray hair. It's not often that I have a positive experience at this store. Something needs to be done.
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March 2024 by Zulma Alvarado
Always well stocked, love the sales. My only problem is with customer service!!! Shop on 03/11/24 11:30 am lady at self check out was very rude, when i asked her a question. She was very short and inpatient .this is not the first time with this store employees. Thank you!
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March 2024 by Ipickup Anddropoff
I find it interesting employees refuse to use the very POLITE WORDS, MY PLEASURE because a Chick-fil-A a company with Biblical principles Uses MY PLEASURE..YET EMPLOYEES carry in paper shopping bags from other vendors
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March 2024 by Christine Brooks
DO NOT SHOP HERE! Their customer service is horrible! I always shop here but 3/7/2024 was the last time. I went here to grab some small stuff, stood in the self checkout line where one of the associates made me count my items. The self checkout is 15 items or less, I only a few more than that to where it would not have made a difference. There were only 3 registers open and long lines. The associate humiliated me in front of a bunch of people, took my cart and then threatened me that if I continued to checkout my items that I would be escorted out of the store. I have never been so embarrassed by someone than I was last night. These people are rude! If they're so worried about keeping the self checkout line short and quick then they need to put more people on the registers. This store needs to focus more on customer service than worry about how many items are in my cart. I dont understand why they have their associates standing around rather than them checking people out. I am disgusted with this store and I am done spending my money here!
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March 2024 by Dottys Beauty
Just left this location w/o $30 worth of goods. This location closed the customer service desk and had no options for new customers to sign up for savings. No courtesy card options. Pregnant. Employee refused courtesy card options at self check out. Will never visit another ShopRite.Employees rather chit chat then pay attention to customers or offer a way for you to complete your purchase as a new client
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February 2024 by risses60
Great variety and great sales
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February 2024 by charlene smith
I hate this shoprite. Acme is always better. This shoprite has rules that employees don't follow. Then they treat you extremely rude as if you stupid as hell!!!! I usually don't come here because of such rude hospitality.
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February 2024 by Brittany Carr
ShopRite from home is a JOKE. You have to go in to customer service to get them to call someone for assistance, no one is ever in that department to assist you. And god forbid you go at the time you scheduled the pickup it won’t be ready at all. Something that is supposed to be convenient is the biggest inconvenience! Island Ave is wayyyyyyy more organized, this place is a JOKE.
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February 2024 by Vivienne
This is the worst Shoprite store I have ever been. The cashiers are unpleasant. They don't remove the scales from the salmon steak to my horror while eating dinner.
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February 2024 by Smylee Breville
It's good so far no bad experience ? so ????♀️?
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January 2024 by Scott Barnes
Great store, fresh meat and veggies
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October 2023 by Jason Bourne
Do NOT Shop at this Store.Go to the Drexel Line store.It's Wednesday & they are out of stock on Almost Everything.No one at Customer Service Desk, No sign saying when they would be back.Asked for a Customer service Rep & then a Manager.Employees have a Rude Attitude.Ask where Several Products were, ABSOLUTELY No help, They would Not Show or tell me what isle they were in. Or if the had the items in another isleStaff had a Extremely Bad Attitude,Shop at Drexel line or Eddystone. They are bigger store & have more stock.And the employees are very nice & Friendly
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October 2023 by Dominique
This ShopRite is horrible they made me get out of self check out and stand in a regular line.. I told the lady the Fat white grey hair lady that was leaning against the counter to come and count she wouldn’t and just kept pointing at the check out line.. I could of been left the store waiting on the poor slow cashier..
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October 2023 by Lala From Bahamas
The only 2 times I needed help in this shop rite ( customer services for a shop ride card and the bakery for a birthday cake), the personal was rude and unprofessional. No smile, no Hi, No thanks and No bye, looks like i was disturbing or they didnt want to see my face...
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August 2023 by Anita Walton
ShopRite of Glenolden is a large store with practically everything that can be purchased inside. My only issue is with the fish market smell coming from the seafood aisle.