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October 2023 by Robert Carter
Exceptional Motors isEXCEPTIONAL!Frank and Aaron were genuinely professional, trustworthy and friendly! My first time buying online. Aaron did a FaceTime walk around of the Jag XK and answered all my questions and pointed out even the smallest concerns. Frank was thorough and knowledgeable and easy to reach , every time, all the way, including financing.I WOULD DEFINITELY BUY FROM THIS TEAM AGAIN.They shipped my car to North Carolina and it arrived in perfect condition!They’re great!
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June 2023 by Rebecca Alley
Franks’s dealership and staff were outstanding. The whole process was quick, easy and enjoyable. I would highly recommend to anyone!!
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May 2023 by Jason Burns
Frank is a man of his word. My experience was unique due to the fact we had to wait for Porsche parts and the dealer to get the car ready. Frank always kept me updated and always returned my calls. He also assured me that he would make sure it was right when I accepted delivery. And he made that happen! Thanks again.
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February 2023 by Michael Reicherter
WARNING:I bought an Acura from them in 2009. It was a standard process and relatively pleasurable buying experience. When I attempted to trade/sell the car last year, the news I received was startling.The car had apparently been involved in a serious accidents resulting in major frame damage and all of the panels (aside from one) being replaced or repaired. I didn't believe it, so the guy at the dealership showed me by pointing out faulty repair welds on the frame and the severely incorrect thickness of the paint throughout the body of the vehicle. It was explained to me, that had I gotten into a front end accident, the car would have crumpled like a tin can. Frank R. at exceptional motor cars had shown me a carfax report and professed to me how "clean" the car was.I lost $3,000+ (less than KBB value because of the structural damage) on the car and put my life and the lives of my friends and family at risk every time the vehicle was driven. I would use EXTREME caution when buying from this dealership and would suggest you avoid it at all costs.
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September 2022 by Jim Spencer
Very knowledgeable, from start to finish they made my car buying great, shout out to John Thank youwill definitely buy a car from them again
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June 2022 by Thomas kuch
My experience with dad and son was unprofessional and extremely poor. I had a multitude of problems with the 2004 Viper I purchased. I ran out of gas on the turnpike believing as Frank said "the tank was filled". It was the gas gauge which was covered in his warranty but when the replacement was installed he refused to cover the cost. He stated he would give me $600 for the repairs. This was not near the cost. I said I was going to submit a small claims judgement against him and he said "go ahead, I'll win anyway. I've been there before". There were other issues including the repair shop he required me to take the car. They repaired another item but left a broken part inside that caused the new one to break. I had to pay for the repairs.. He die "generously" give me a replacement part.
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April 2022 by Michael Pawlikoski
Got a second car from frank and his son.2004 mercedes sl 600 h.t. convertible. Well maintained car. All his inventory is very clean. Is always a pleasure dealing with exceptional motorcars glenshaw.ill be looking for another prime clean stand out car soon. It will be from frank.. thank you
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February 2022 by Kathy Jury
I am thrilled with the service and attention that I received while shopping for my new-to-me car. Aaron and Frank were a pleasure to work with and I left feeling comfortable with my decision to purchase from this dealership. I appreciated the guidance regarding financing which was something that I was anxious about. It was wonderful experience and I would recommend considering Exceptional Motorcars for anyone looking for an exceptional vehicle!
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December 2021 by Peter Teeuwissen
Bought a 2008 low mileage Volvo in July, excellent experience. Found the car online, quickly reached a mutually agreeable price, and sent a deposit. The good folks held the car for a couple of weeks until my schedule allowed me to fly in and complete the transaction (shipping was available, but a flight and return drive were less expensive). The car was as advertised, no surprises, and ready for a 1,000 mile summer journey. Title paperwork was as promised (correct and prompt). I highly recommend these good people -Frank and the folks have a family atmosphere with an eye towards detail.
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July 2021 by Errol Steyn
Bought a car sight unseen from Frank and Aaron. Car exactly as described in advert and video call. Very happy with the car and the service. Would buy a car from this dealership again.
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June 2021 by Lori Abshire
Bought a car that I took for a diagnostic because the engine light came on was told that it needs a new engine that it has pieces glued and taped together. supposed to have was 90 day warranty but I tried to make a claim with the warranty and was told it was canceled because the dealer got it fraudulently because vehicle was not repaired correctly. I am getting a lawyer because this is a crooked dealer.
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May 2021 by Nathan Miller
Exceptional is an understatement!! From the moment we walked onto the car lot we were treated with great service! Frank and his staff went above and beyond to answer questions and walk us through the process of purchasing our vehicle. This place is TOP OF THE LINE! Great vehicles, great service, and the owner Frank was just great to work with! I highly recommend this place. From start to finish, I'd give this review more stars if possible!
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May 2021 by Ana Rosen
I came to Frank at exceptional motors by way of a trusted referral who claimed Frank as "HIS car guy". But now he's "MY car guy"! I was relocating the same week I decided to purchase a vehicle so he knew I needed to move with velocity and I was driving it a long way so I needed to trust it was a solid purchase. Frank transformed my vehicle buying experience to the moon and back.*The car fax was included on the website with the Mercedes I was interested in*He was never hard to get a hold of*He had my insurance and registration taken care of for me-LUXURY.*There is a whole team there that works together like a "well oiled machine"*He researched to find me the best warranty for my lifestyle and needs*I requested an additional key and he mailed it to me and called and made sure I had it*He made the whole process, which I despise, SO effortless.I WAS IN AND OUT WITH MY NEW MERCEDES IN 20 MINUTES instead of spending an entire day getting the run around from sleeze balls.THANK YOU FRANK- for your supreme customer service, attention to detail, your above and beyond work ethic, your genuine interest in making sure I was happy with my purchase; and your follow through long after I left the lot. No wonder people brag that you are their car guy-you're the BEST!
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April 2021 by Gleb Margolin
After searching for the Saab I wanted within a days drive of me I found one at Exceptional Motorcars. After speaking with Aaron a couple of times, I got a remote tour of the car, and agreed on honest transparent terms for my trade in and the Saab, to make sure I didn't drive over 300 miles to drive home empty handed. When I got there they were very welcoming, the car was in great shape, and the transaction was seamless. They run a very high quality, clean, and most importantly, honest dealership here. Would happily purchase here again, and suggest that anybody who finds their car here reach out, be honest over the phone so there are no surprises when you arrive, and purchase with full confidence.
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March 2021 by G S
Aaron and his staff are exceptionally pleasant, knowledgeable, and professional. They walked me through every part of the vehicle, multiple video calls and explained every detail of the process. Trust me, you would be hard pressed to find a better dealership or "vehicle partner" in the business as good as these guys. Whatever you decide to buy, buy in confidence with Aaron and his team.
