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November 2023 by Christine Trump
For years I’ve said this is the unhelpful hardware place as no one ever has a clue when I go in there. Between the nasty paint guy and everyone else looking like a deer in headlights over simple questions, I’m convinced they exist only bc of how far everything else is. When I was in over the weekend, I was told I could bring in my rewards coupon to have adjusted since I left it at home. Today, when I went to do that, they told me they would have to charge my account again for the entire purchase amount. I have never in my life heard anything so ridiculous and I’ve been in retail a long time. Honestly, don’t waste your time or brain cells going there.
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November 2023 by Christine T.
For years I've said this is the unhelpful hardware place as no one ever has a clue when I go in there. Between the nasty paint guy and everyone else looking like a deer in headlights over simple questions, I'm convinced they exist only bc of how far everything else is. When I was in over the weekend, I was told I could bring in my rewards coupon to have adjusted since I left it at home. Today, when I went to do that, they told me they would have to charge my account again for the entire purchase amount. I have never in my life heard anything so ridiculous and I've been in retail a long time. Honestly, don't waste your time or brain cells going there.
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October 2023 by Katelyn McQuait
The employees are extremely helpful! Don't even have to ask for help, they offer! Very good customer service.
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October 2023 by Colin Gladfelter
They have pretty much everything you could need. Amazing, super helpful staff.
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August 2023 by Tayush Mukherji
They have it all. A quick call to verify is all you need. They are glad to help you find something and quick to answer the phone. The staff is amazing and very knowledgeable. I am not a good handy man but if you tell them the issue they can help you resolve it.
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August 2023 by Lisa Wilson
Super friendly staff, a lot of options for home, garden, farm, a fresh produce stand and dog friendly! I'll definitely add it to the regular errand run. Rocco approved!
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August 2023 by William Anderson
Been there since they opened and I have to say that they have better customer service than all the Home Depot’s combined. The quintessential neighborhood hardware store, Andy.
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August 2023 by John Mirra
The most knowledgeable people in the business. Everybody is always pleasant & makes sure you get exactly what you need, Awesome Place ?
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August 2023 by Laura Murray
Was looking for a place that makes keys and decided to check there. The clerk was helpful and the staff was very friendly and made my key promptly.
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June 2023 by Andrea Knaub
I love love this store! Always super helpful, never make it to the back without at least 3 people asking me if I need help.
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June 2023 by Rich
This is a really nice store. They have so much more than I expected based on the size of it.
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June 2023 by KL Dean
I like Hometown shopping! The staff here are always very helpful and if they aren't able to provide what you are looking for their expertise behind the counter is always willing to lead you in the right direction. I have purchased many items from them and have always had a good experience.Year-round I find that I'm always needing something and it is nice to have a quality hardware store so close to home!
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June 2023 by Kat W
The staff is always friendly and helpful. Makes finding what I need so much easier. That's why I'd rather shop here than one of the big hardware chain stores.
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May 2023 by Tim Jutzi
Friendly and knowledgeable service, good/fair prices, awesome customer rewards, and great sales promotions! This is my local hardware/garden/household/power equipment/to many things to list here store. I love this place! I have enjoyed watching this locally owned small business expand over the last 22 years that I have lived here. I can’t wait to see what they have in store over the next 20!
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May 2023 by Jamel Bortner
Just moved to I area & checked it out as it's very close by. Very nice & helpfully staff, has the feel of the old hometown hardware stores & has a good variety of items. I'm sure we will be here often.