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October 2023 by Todd Murray
Katie was awesome facility was clean and secure location was close to highway sign up Process was easy and secure Rates seemed high for location
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June 2023 by Dana Reed
Courteous, polite, took the time to answer all of my questions and assisted with carrying the moving materials to my car . Great customer service.
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April 2023 by Denise Appel
I am a repeat customer. I have moved back to the area and find myself in need of a storage facility. This is the best one I found. The rental intake was quick & painless & I have already moved some things into the unit. Also love that they have a moving vehicle I can utilize to move things into the unit.
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November 2022 by Samantha Scheetz Mummert
Very friendly and thorough explaining the lease and terms. We are very satisfied.
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October 2022 by Wayne Mikos Jr
It was great ?. Yes I will go back If I need to store something again.
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September 2022 by Rich Bourque
I recently switched from another local storage company near my home in Etters, PA, and couldn’t have been more pleased with the difference I experienced at Storage World. In the first place, it was much easier to communicate with the local manager, Katie Stone, either on the phone, in person at the office, or via email. I also had a chance to meet the Regional Manager, Amanda, when I first went into the office to sign up for my rental. It was Katie’s first week on the job, and Amanda was on-site, training her. Both were extremely pleasant and professional. As for the units, themselves, they were SO much better than where I was before. The inside storage buildings were clean and well-lit. There was a 6-wheel cart conveniently stationed at a well-marked “cart return” location in the center of the building. The first day that I used my storage unit, I locked the lock, but did not have the slide fully engaged in which the lock was set. I was unaware of that until I received a call from someone in the office there that my unit was not fully secured. That was my first indication of how conscientious the staff there is about checking all the buildings and storage units to ensure their security. I highly recommend Storage World for anyone who wants a safe, secure, and clean place to store their goods.
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September 2022 by C LC
Do Not Lease a Storage Unit from this Facility! Price of your Unit will likely Increase within 6-Months, with no explanation or Pricing breakdown. If questioned, they will immediately move to Evict! Management is unknowledgeable, rude, and very unprofessional! Facility is poorly maintained with roofing, lighting, and pest control issues! Personal items were damaged after rainstorm, and Facility takes no responsibility!
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June 2022 by David Gibson
Five stars facility, service, and location. We recommend highly.
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March 2022 by Jen Ramos
Things have been great since I rented a unit. 24/7 access is perfect since I work 2nd shift and sometime done get in until after 2am. Clean and friendly staff.
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March 2022 by Christopher Strong
Just obtained a unit. Very easy processing steps. Manager was very friendly.
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December 2021 by Tammy Bobbitt
Storage World is a clean ,they have temperature controlled units. The staff is very friendly and caring. A staff member called me when I didn't put the lock on my unit correctly. I really appreciated the call,and the comfort knowing that someone is checking the units regularly.
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November 2021 by Jen McCreary
Staff were the best! Great pricing! Nice facility!
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November 2021 by Fuzz E
Excellent customer service from the Site at Etters Pa. She's outstanding!
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August 2021 by jamie Cole
Alicia hounded me at work for my card. Then wanted me to text it to her after hours. It’s not my fault it wasn’t in the system but she would not let up. The unit isn’t much bigger than a closet and the price keeps going up and now they’re adding “insurance “. I Can only imagine what you would have to go through to get money out of them if people’s belongings were destroyed. They are unprofessional. How are people supposed to answer the phone while at work when you are hounding them for a payment when paying has never been a problem in two years. They claim there’s no phone number to contact management.
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July 2021 by Tammy Robbins
Aleisha at Etters Storage World is super helpful and very kind . We appreciate her very much