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October 2025 by Lindsay Powell
They have been helpful and pleasant every time I’ve interacted with them.
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December 2024 by A.J. Skipper-Paul
I would leave 0 stars if I could. This is absolutely the WORST post office I have ever had.
We have boxes for our community, and they routinely don't leave the correct keys or keys for packages at all leaving our stuff locked and inaccessible until they take it back to the office (which is 40 minutes from us)
Our things are smashed in boxes they don't fit in, we have had plants marked fragile folded in half in a postal box.
They ABSOLUTELY REFUSE to answer their phone. I have spent hours trying to get through because of issues like the one above. It isn't easy or chip to make a 40 minute drive because they continuously hang up on you, or leave the phone off the hook. I get medications for myself and my pets through the mail, and these problems have caused long delays in getting those things in the past.
Terrible service all around.
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September 2024 by Big Man
They just decided to simply not drop off my package for no reason whatsoever. I ordered the same thing about 2 months ago and it fit in the mail box no problem. I went and checked,
the mailbox had plenty of room. I called and nobody answers ever. No reason not to drop it off.
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June 2024 by Mikayla Knight
I have been using this post office for 7 years now & have always had issues. But as of lately it’s gotten worse. I can’t even count how many times I’ve had someone else’s mail in my cubby, ( I wonder how many times that has happened with my mail now) which is inexcusable. They don’t answer the phone apparently, I’ve called 3 times today already because of this package issue I’ve been having. I went there 2 days in a row to pick up my package that is 100% for a fact currently inside the post office. even the woman confirmed that yesterday for me when she typed the info into there computer. She said “ huh, it does say it’s here but I’m not seeing it in the spot it’s supposed to be in” & I’ll give this woman credit she did look everywhere & tried her best to locate it for me. It’s not her fault. But I was annoyed since that was the second day I showed up there walking out without my package. She told me to write down my info, tracking number, address, P.O. Box number etc, & said that since the boss lady isn’t there that she can’t help me since this other woman is the one who runs the place & knows more. She said she is going to have the “ boss” call me early tomorrow (today) & she’ll get it sorted out for me. Welp, it’s 4pm now & no call. So I called myself, no answer 4 times. I just want my damn package.
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March 2024 by bobbie gladstone
I just moved to the area I was there at the post office twice now I can't get a post office box for Pocono Springs I have called now three times and I will be moving up there and would like my mail to get up there but I don't know my box or how to address the move so I could have a change of address but I can't get ahold of a real person either
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December 2023 by A K
Went on a Saturday to complete a passport application. The woman who helped me was very busy, line out the doors, she was very knowledgeable and expedited my information quickly. Very good customer service, friendly staff!
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September 2023 by Mike Stone
First time in to get a package and the person behind the counter seemed to have a problem with me not knowing how to pick up. They seed very standoffish and rude. Recently I was notified by the USPS tracking website that my package arrived early in the morning at around 830. However when I went to go check there was no slip or anyone around to ask.
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June 2023 by wolf raven
Since Rich retired( BOY IS HE MISSED ) Doreene seems to not answer the Phone at all. even the 800 you can not get through! Only way you get a response is Through the Internet. What about those who do not Have Internet??? I know a few Oldtimers who refuse that "Clap Trap!"
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May 2023 by Marlene D'Angelo
Everyone is nice at this location!
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February 2023 by Chris
They actually have the nuts to put no access to mailbox when there's nothing wrong with weather just because they're lazy and worthless
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December 2022 by Jimbo Willy
Every post office around here is the same once a few flakes of snow hit the road they're not coming even know your package will be on truck
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March 2022 by Dan Schultz
Sent out a package from here. Clerk was courteous and took my package with no issues. Arrived to recipient with no problems.
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November 2021 by Kimberly Ziller (Kimby)
I love my local post office. Always friendly, knowledgeable and pleasant staff.
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November 2021 by Tony Bruno
They say they deliver to every address in the United States. Not true. They do not deliver to my address because I live in a private community so If I want mail I must rent a p.o. box @ $ 122.00 a year. I was told every American is entitled to free mail delivery. Not so where I live.
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March 2021 by P. M.
I'm continually amazed at how fast, courteous, professional, and cheerful they are at this post office. From where I came from in NJ (post office from hell), it's like I've died and gone to heaven. Always a pleasure.
