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November 2023 by Beth Seiler
I want to commend the front office staff and dental hygienists for their compassion and understanding with getting me in for some post-procedure pain and issues with my new partial dentures. Was seen same day and received excellent care by Dr. Lopez, who was also very caring and gentle with taking care of my issues - making sure necessary adjustments were made so my pain was lessened and partial fit better.
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November 2023 by Keith White
I really liked the hygienist and the doctor. The doctor explained that I need some work done and there will be a couple options. My options were to be outlined before I left due to some miss communication.it was decided to email it to me. I have not received it yet. The doctor did explain that theee is some urgency for me to get this done.
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October 2023 by Manny Newton
Great experience from the office manager, Barbara to Kim, the hygienist. Very friendly and courteous.
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October 2023 by Thomas Bracker
I received services on June 9th. Very unhappy!!! They told me my bill was 7898. I put it on care credit plan. After work was finished I talked to Barbara the office manager She told me we were clear I didnt owe anything. Started receiving bills at the end of august Called Barbara and she told me it was a corporate error Don't pay the bill you're paid in full. Now it's September and they say I owe them Fifteen hundred dollars more Or it's going into collections. The work was not done right? I can't eat on that side. I've already paid $6000. Out-of-pocket and I can't enjoy my food because my mouth hurts. I wouldn't trust the dentistry with my teeth or Barb the manager. I wouldn't send my worst enemy there. Shame on the dentistry, Everyone in my family received a phone call today. They are no longer going to the dentistry. So now I have to find $1500 or my credit is shot THANKS!!!! At 1 time, I thought the dentistry was the best dentist in the world. Boy was I wrong? I work hard for my money and they just want it all I would think twice about going to this place. What a shame!! Shame on Barbara.The so called office manager!!!
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October 2023 by David Wahl
Months after having some dental work done they are invoicing me for 180.00. They won’t tell me what it’s for on bill and I have called three times and they say they will have someone call me back only to next call. At one point they apologized and said don’t worry about it we have some new dentists it was probably billed incorrectly. After they turned it over to a debt collector (still not returning my calls) I payed the bill so it doesn’t affect my credit and they still have it in collection’s and won’t return my calls. I’m going to have to fight the debt collectors and report them to the attorney general and malpractice board.
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August 2023 by Gabriel Burkes
The staff is amazing ??. The ladies at the front desk(very patient & kind)made me feel welcomed. The dentist I feel didn't get me(I had to explain my issues a few times)but she seemed like she knew what she was doing.I really can't say enough good things abt the staff. They really make folks want to come back there.
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August 2023 by Cheryl Fascetti
My level of fear going to the dentist is the absolute highest. However, I faced my fear and I am so happy that I chose the Dentist Greentree. Not only was the office staff extremely nice, the dentists and dental technicians were beyond understanding of my fear and went above and beyond to help me. Especially Dr. Kay.Her amount of patience for someone who is terrified of the dentist is incredibly rare.Everyone at the Greentree office is top notch.
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August 2023 by Donna Dean
The wait to see the dentist is always to long. It takes to long to get an appointment. They never have enough hygienists. I've had two root canals that lasted less than three years. They rotted and need pulled. My friends and family agree. We will all be changing
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July 2023 by Bernadette Quinn
Change my review.... place has drastically changed, no longer go there since place has different dentist constantly and staff I need consistency. 2 yrs ago,Everyone are great, very helpful even with emergencies, been going there for years.
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July 2023 by William Lauris
Very professional, people with excellent listening skills. They helped me create a solid plan.
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July 2023 by Robert Surrena
I like the Dentists and their assistants but the administrative office seems very disorganized and inexperienced.We're frequently getting appointments moved around, rescheduled, or sometimes even lost in the system. Often times, this happens at the last minute which is really irritating when we've scheduled PTO or baby sitters.Staff is normally friendly but they seem to have a lot of attrition so it's rarely the same person twice.I've gotten billed for other people's dental work.This place has been my family's Dentist for years but these issues are making me consider looking elsewhere.
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July 2023 by Anna Costanzo
Professional and caring. I was having extreme tooth pain and had a root canal scheduled out for a later date. I called the office and they were able to see me that day and make time for me. The whole staff, the dentist, hygienists and office team, are friendly and amazing.
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June 2023 by time isn't what you think
I went here to get a tooth fixed and I got a loan through them to pay for it. I've completed the payments but they refuse to scedual me as well as try to charge me more, because of covid.. I asked them not to make any appointments until I got my dental insurance figured out and by the time I did that the receptionist scheduled me for 3 appointments which I was given no notification of which I was told that they will not do it..I'm sure they will know who I am by the events that took place so they could just take my money. I never received the care, or a full refund. Ask around about this place and you'll hear a bunch of similar stories.
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February 2023 by Sharnell Jackson
Highly Highly recommend! I usually have anxiety about meeting a new dentist but after this visit, I felt so at home and cared for! By far the best dental experience I’ve ever had. Thank you :)
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February 2023 by John Fisher
It was only my second time there but I would recommend it to anyone looking to find a dentist that would meet all your needs. Very friendly and you will be treated with respect and not feel like they are doing you a favor just by seeing you.
