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January 2024 by Tim Sindlinger
I saw all the great reviews for this place and made the mistake of believing them. I drove 1-1/2 hours to test drive a vehicle based on the online price. I confirmed the price with the salesman before I arrived. Once there, everyone seemed nice and repeatedly used the word "transparent" when talking about the deal. That's when I found out the sales price was a LIE. I expected to pay tax and documentation fees, but then they added on the most expensive oil change ($120!!) and a Simoniz fee of $1300. Those 2 items increased the tax amount (plus there was a "non tax" fee of $255 yet). At that point I realized I had wasted 4 hours of my life finding out that I was misled and unable to afford the car I was told was in my price range. I texted my sales person later after I cooled off and let him know how upset I was that he didn't warn me that this was standard policy and that this vehicle was nearly $2k out of my price range as a result of their add-ons. No apology. Since these guys mislead customers with their advertising and don't care when it hurts a customer like me - I'm warning all of you! Don't waste your time like I did!!!
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January 2024 by Seth Roberts
Extremely unhappy!!! I specifically asked if all fluids had been changed or flushed when purchasing this vehicle. I was told yes it had!! 4 months later I find metal and dirty oil in transmission and my 4 wheel drive not working properly.Blaise claims they didn’t find any metal in transmission but it does need servicing.The transfer case is working fine they say but the oil is black and also needs servicing. (Maybe that’s why the 4wheeldrive doesn’t work!!) Because this is listed under preventative maintenance my very expensive extended warranty doesn’t cover this and I am expected to pay several hundred of dollars to have them service these parts. Even though I specifically asked if it was done before purchasing.Ridiculous service in my opinion! As it sits right now, I will never buy anything again from this dealership!!!
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January 2024 by Dan Aikey
Arrived for 4:30 PM appointment with all of my documents sent via email/app ahead of time. After over 4 hours, I was asked to unlock my credit freeze and was presented at 8:30 PM with one credit option, a long term high interest loan..... Hard to understand considering I have excellent credit.Was told to hang tight with the loan for 3 months and then refinance with someone else... Obviously, I've already refinanced with my local lender.I should have been an easy sell, knew what I wanted and have excellent credit, instead I left feeling very disappointed in the process.
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January 2024 by Richard Ogletree
I fell in love with driving large pickup trucks while on vacation in 2022. The truck had plenty of space for the entire family. I narrowed my selection down to a new 2023 Chevy Silverado 1500 LT. Jet black with black interior, navigation, 20 inch wheels, and 4x4. Blaise Alexander had exactly what I was looking for. After contacting the dealership Monday via website, I made an appointment to look at the pickup truck on the coming Saturday. I reached out Thursday to inquire if I could start paperwork on the truck as I wanted to attempt to secure it. I was put in touch with a salesman named Michael Scholl. Michael called me and thanked me for my interest in the vehicle. As a former car salesman, I 100% appreciate this part….Mike told me immediately that the truck I was interested in, had been sold that day. He apologized but stated that he didn’t want to get my hopes up and wanted to be honest. I was a bit disturbed but I completely understand that process. Mike asked me what exactly I was looking for and offered to search for a similar truck. We found an identical truck in a color of Midnight Ash. Because of his calmness and honesty, I kept my appointment and drove over two hours from eastern shore MD, to Greencastle, PA. My father drove up with me and Mike greeted us outside. Mike walked me around the truck, we took a test drive, talked some numbers. In no time, I had my freshly detailed brand new 2023 Silverado going home with me! Michael “Mike” Scholl was a true professional and very knowledgeable. His Manager and teammates greeted and made us feel very welcomed. I would take that drive again, just to purchase from Michael Scholl at the Blaise Alexander Chevrolet dealership in Greencastle, PA.
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January 2024 by Robert Webster
Just drove 2 hours to buy a truck from here. Chase was really easy to work with, very knowledgeable on the truck I bought. I was on a bit of a tight schedule and the staff was pretty busy, but I never felt rushed in any way. Probably one of the easiest purchases from a car dealer I've ever experienced. I highly recommend
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January 2024 by Brooke Lutai
My mom came up there on Tuesday, 26 December for oil change and a tie rotation today. She smells gasoline coming from her vehicle find that the dipstick on her vehicle was up in oil all over her engine. Somebody better make this right because somebody should be in trouble for what they did, because if something was happened to her vehicle, they would be liable for it
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January 2024 by Charlotte Klingshirn
I went in thinking I knew what I wanted, but after a couple test drives I ended up picking something else! Mike Scholl was patient with me while I changed my mind on what I wanted and needed for our family. We love our new 2024 Chevrolet Equinox Premier!
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January 2024 by Mary Mclaughlin
Curtis was awesome! They went above and beyond and the process was pressure free. We would 100% recommend Blaise Alexander of Greencastle !
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November 2023 by Kent Kuhaneck
Nice dealership! Very helpful! Great deals for everyone!My son walked away with a new used Jeep Cherokee sport!Great car,4 wheel drive,very nice! Give him a very great deal!
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November 2023 by Herman Long
Billy was outstanding. He helped make things right with my Traverse and get what I wanted. Chase and Brad in sales went above and beyond to make my accommodations right. They all treated me very well and I’ll always recommend them.
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November 2023 by Teri S.
I bought a new/used car. My car had 5,000 miles on it. I was terribly insulted when the gas fill up was 1/2 tank fill up because my car was used. I also cannot get the car washes with my service when I'm there. I really understand my car was used but please i get full warranty. I do get the free inspections. I'm surprised. I will think before I buy again from them.
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November 2023 by Chad Brown
We purchased a 2020 used truck. Our salesperson Mike Scholl was very knowledgeable and easy to work with. We drove over 100 miles and Mike made sure everything was in order and went smoothly. Great experience at the dealership with lots of great people!
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October 2023 by Peggy Mcgee
I have bought four vehicles sent many to Blaise for their vehicles. Always leave happy they are like family and service is phenomenal!!! Fast friendly service 10 out of 10 you guys rock. Keep up the great work!
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October 2023 by James Smith
Ali was awesome. She did a great job from start to finish. After I bought the car, she called a few days later to ask how the vehicle was doing and if I was happy with it. I had the vehicle one week and had to return for service. The service advisor that assisted me was really helpful. I had a small issue and Levi took care of it. He and the tech made my Mercedes right and I couldn’t have asked for better service. I would highly recommend this place to anyone.
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October 2023 by Russell Hartman
I found a nice truck here and dealt with Mike School. He’s a great person to deal with. He took his time to show me what I wanted, and the transaction was absolutely great. If your looking to buy a vehicle—look up Mike School when you get there. The entire staff are phenomenal people to deal with. You won’t regret a trip to this dealer.
