“Love this location, although I am not a member, I use them for shared branching as my credit union is in TX, but all the employees are so nice and professional! Please always be a shared branch!!”
“This morning I received a call from the fraud department because I had placed some online orders last night. 3 were quite close together so it triggered them to act.We were able to go over my transactions and confirm they weren’t fraud. I am personally very happy they do this as I have had fraud on my debit card at a previous institution that wasn’t as savvy.If you want great service and a group of folks that actually care about you and your money I’d recommend you give them a call.”
“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“I love credit unions! They have many more options than banks do. I have had a total of 3 car loans through them, and the rates have been more than reasonable. Hours are convenient, especially at the drive through.”
“I have my business accounts with them and they are the best for interest, features, and customer service. I normally don't recommend places, but I stand behind Corning Credit Union.”