-
June 2024 by C K
My experience today was really surprising. When I went it, there was a lot of chaos. The one employee was helping a patient check in. She never cleared her information and when I mentioned it to the employee, she rolled her eyes at me and admitted she "forgot" to clear her information. Meanwhile, I saw all of this patients personal information, name, address, phone number, date of birth, etc... To me this is a huge HIPPA violation, the client did not leave this information up, the employee did. Then as I was checking in, I attempted to make small talk with the employee. I mentioned that it felt busy there today and she began YELLING at me, (in front of other patients), for saying that. She yelled "It is not busy, there are only 2 people in the waiting room, (there were 8 people there) we are fine, we are not busy!" I've witnessed this woman being rude to patients in the past, but this was the first time she was nasty with me and violated HIPPA. Thankfully, she was not the employee that took my blood. The woman who took my blood was sweet, personable, and kind.
-
June 2024 by Nancy & Rich Sanner
Theresa Hempfield was very courteous, kind and friendly. She also answered all my questions and very informative. Very good at finding a vein and retrieving blood. Thank you Theresa ?
-
May 2024 by Diane Sturnick
The staff, during my last two appointments with Quest Diagnostics were outstanding, specifically, Cheree and Judy at the Route 30 Greensburg location.
-
May 2024 by Betty Custer
I didn’t have an appt and they were very busy but got me in quickly and were very nice
-
May 2024 by Rhonda Gourdie
Cindy, from Westmoreland Mall Quest, was extremely helpful. I had trouble with Dr office not sending over bloodwork script and she was very patient and kind. That's one of the reasons I always go to this Quest, everybody there is always so kind.
-
April 2024 by pam frank
Cindy was great as always!
-
April 2024 by Caren Lister
They are always professional and really quick.
-
April 2024 by Carol Tartler
Quick online check in and service
-
April 2024 by Ryan
I had to submit myself for a drug test for my next employer and was asked to pick the nearest Quest Diagnostics to my location. Suffice to say, the one in Greensburg worked out the best for me, and I'm glad I went there. I understood being a walk-in I was subject to the wait time that came with it, but even so, I was in the back in less than twenty minutes. I also had a swell time talking baseball with the lady who did my testing. Overall, a really pleasurable experience!
-
April 2024 by Diane Seymour
Scheduling was easy. They took me right on time. The Phlebotomist was skilled and quick. She was also personable making me feel at ease. The results they emailed to me were easy to understand and read.
-
January 2024 by Alex Giobbi
I am a patient at this facility every six months. Always on time! Never running late. Staff very respectful!
-
January 2024 by Noel Lickenfelt
Im usually very understanding and never leave a review for places but the lady who took care of me was extremely rude right off the bat. She then argued with me about drawing from my arm instead of my hand, even though I have great veins in my hands and have gotten it done many times, because "she preferred" the arm. She insisted to do my arm multiple times and finally listened to my request after I offered to leave and reschedule elsewhere. If she didn't know how to do it or anything, she could've said so and I would've gladly went to the location I have before.
-
December 2023 by Heather Neiderhiser
1 star for 1 ladies attitude.(read below)4 stars for the quickness.(read below)2 stars for cleanliness.(bathroom was gross, dirty and almost makes you want to gag).Appointments online are never available at this location but claims they offer walk-ins. I encountered the same lady 2 different times, about a month apart. She was so rude and irritated that I was a walk-in. I had no problem waiting. I stated that both times. Others in the waiting room stated the same thing I felt! They were like geesh she should just put a no walk in sign on the door if we irritate her so much. None of us walk ins had an issue waiting and understand Appointments go before us. But she would be so hateful and irritated with us. Telling us that NEXT TIME we have to make an appointment. Okay....well if we could we would. The first time I was there she said well we will try to squeeze you in. I waited maybe 5 minutes and was in and out in 15 minutes max. The second time I was there with a lot of people, most had Appointments, except for 3 of us. None of us minded waiting, it was 12pm so we knew if we had to wait an hour we would wait. However even with them being "SUPER BOOKED WITH APPOINTMENTS" we still only waited 20 minutes max and was in and out. So if you go to this location and the lady tries to scare you away with the walk in wait time....just wait...it really won't be that long. After this happening to me twice at this location I will no longer go back. I'd rather drive an extra 30 minutes to a different location if I have to. Never again!
-
December 2023 by Jason Mull
Awful. Fax system is completely out dated. If your doctor needs to fax a prescription for labs, don’t waste your time. Quest won’t receive it.
-
December 2023 by Randy Haywood
First off I was very nervous about getting a blood draw. I was greeted by Amy who instantly put off very good/kind vibes. She could tell I was anxious and did a good job putting me at ease. She was quick, efficient, and did a fantastic job. Very professional and if you get Amy, you are going to have an easier time.
