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March 2024 by Melanie Abbott
Location updated hours on google 6 days ago but are not open at 11 am on Sunday when hours say they’re open until 3
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March 2024 by Anthony Yannuzzo
So I’m sitting at the store at 4 on a Saturday. Google and the ups website say open til 5 on Saturday. Last day to return an Amazon package, so I’m out 20 bucks because apparently you guys make your own hours on the fly at your own convenience??? Not happy with ups or this location what’s so ever.
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March 2024 by Antoinette Hopkins
Friendly & Fast
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February 2024 by Sandy Smith
On a recent Saturday, I found the two young men that were working here very unfriendly and unwelcoming,. I needed assistance with a copy machine. It was obvious they didn’t like that and they had no problem showing me that I was a bother. Nothing but a bad attitude was given to me. No hello, no goodbye, no thank you. Give me the money and get the hell out right guys?
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February 2024 by David Schneider
Cell service was down today with verizon att and most carriers due to hackers. UPS Store has a sign on counter on legal size paper stating if you don’t have your amazon code ready you will have to go to the end of the line. I opened wifi settings and guest network was listed. They told me the password and that it was taped to the counter on a 5x7 sheet of paper rudely. It didn’t work and I let them know. Then they said, capital S and that the information was on the counter. Why not put the information on a legal size sheet of paper so they can avoid offering rude customer service. Common sense is anything but common.
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January 2024 by Pamela Ferguson
Quick and professional service.
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December 2023 by Danielle Jones
Extremely rude and not at all hospitable. I understand it being the end of the holiday season but no reason to treat customers like they’re stupid. There was also a large dog in the business.
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December 2023 by Emily Easterday
I went in to drop off a package. The tall young man barely tried to scan the label and told me that ‘it’s too blurry and to go home and print out a new one, and that they can’t type in the number.” Very rude and definitely felt like I was inconveniencing him. I went across the street to the auto store (because they also accept packages) and it scanned right away. He also said that he could type in the number if it didn’t scan. I would never go back to this UPS store. Just lazy and useless.
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October 2023 by Tristen Tubbs
This location has efficient, knowledgable, and kind employees! I’m never in here longer than a minute or two and have never had any issues.
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October 2023 by Susanne Senyo
Prompt service, better rates than USPS. Feel more confident that packages will arrive safely.
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August 2023 by Yolanda Spain
This store is great! Reagan was so helpful and such a pleasure to work with.
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July 2023 by pollxted paradice
I went into the store on a hot summers eve filled with stress and flabbergasted from the amount of Amazon returns I had to make for my small start up business. As I proceeded into the store I was greeted by this wonderful young woman named Regan she was such a BIG help to me. And I was able to return everything quick and easy.
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March 2023 by Joseph Doppelhauer
Sam was thorough, and very pleasant on a Monday morning. Grateful to have her working so hard.
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February 2023 by Lisa L.
Amazing customer service! The staff went above and beyond to help me with the paperwork I needed to get delivered in a timely manner. The store is very neat and clean and no problems with parking.
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February 2023 by Cooking creations
Worst UPS store. Closest to me but I drive an hour or 1/2 hour to avoid it and use any other one nearby. They never get the shipments and packages out as promised and the staff is rude especially the man in the light blue polo with glasses and tall! He’s the worst!!!