-
March 2024 by Kaleigh Branson
Kevin at the counter was of no help. I made an appt online but he insisted I didn’t complete the registration and there’s ‘one more step’ even though I got a confirmation email confirming my appointment.
-
March 2024 by Kayleigh Santee
Wish I got the workers name, too surprised by his actions to get his name. Just a mean grumpy man, just wanted to make sure I was putting my package where I should when he called me out and ranted he was with a customer….Who he was also being rude to.
-
February 2024 by Tom Lester
I've been trying to get through to this USPS location but there's no answer. Mail delivery service in this area is spotty at best with frequent instances of mail being delivered to the wrong address. Now, I'm missing a package that their online system says was delivered but there's been no sign of it anywhere.
-
December 2023 by Lucas Clark
One of the worst Postal Offices, I've ever seen! I don't know if it's their sorting procedure, management or just their laziness, but you won't ever get your mail in a timely manner. For my company I've been sent dozens of letters for work details from the surrounding counties and this postal office keeps them in the back for over a week and sometimes longer for no discernable reason. And you wonder why people prefer UPS over you guys.
-
December 2023 by Frances Merritt Taylor
I got my mail forwarding squared away but still have not received any mail. I’ve called twice and went in twice and am being told that my mail will be coming. The mail being sent directly to my new address is being returned to sender. I confronted the mailman about this and he admitted that he has been returning my mail because my apartment is listed as vacant. Common sense if no mail was coming for this address and now mail IS coming obviously someone moved in! He told me he would be back the next day to get my new tenant green slip and deliver what was available and did not show up. I haven’t gotten mail in over a month. Packages come, but no mail. I’m past the point of irritated.
-
December 2023 by alyvia altman
This is the worst post office I’ve ever been to. People don’t seem to want to do their jobs in there, specifically the older man and the woman with dark hair and a cane. Each time I have been in there I was treated HORRIBLY and talked down to. Having issues out of nowhere with my packages being delivered to my home with proof that they are at the post office to be picked up and yesterday the woman yelled at me then told me I have no packages there but wasn’t interested in the proof I have that they’re there and wouldn’t even let me speak nor give her the rest of the tracking numbers I have, then proceeded to take the next person while I was still there. These people act as if they aren’t getting paid to do this and as if they are better than. If I could rate this place negative stars I would.
-
October 2023 by CHRISTINA
I have not received any my in the month of October 2023. The mailman we got here at the housing complex I live at is incredibly incompetent and lazy. He is always super late with delivering.
-
October 2023 by Ioannis Yannou
It's really baffling why this post office is rated only two stars. There were two employees helping people, both were kind, friendly and very efficient at their jobs. There was a constant stream of people (11am on a Friday) but they kept the line moving with everyone being helped in a timely manner. I went in to purchase and subsequently mail an envelope and a money order. Between taking the time to fill out my information on the envelope and money order and waiting in line, I was in and out in 15 minutes. Granted, they didn't roll the red carpet and serve me champagne when I walked in but I'm willing to let it slide this once.
-
October 2023 by Nicole Humphrey
They are the worst at delivering packages and mail to the CORRECT address!! It's just a big match8ng game!!! Come on!! If you don't want to deliver the packages DONT say that you did!!!! I didn't want to give you any stars but that is the only way you can write a review!!
-
October 2023 by Brianna Mendicino
Have called to try and speak to someone about the fact I haven't received mail in weeks and called 7 times and nobody can answer the damn phone our neighbors have received mail and i know we have mail that has not been delivered so I was calling to see why because I am 30 weeks pregnant and am not walking to the post office just to get my mail I am beyond annoyed I have important things that come through my mail and I can not just not receive any of my mail do better Greensburg post office
-
September 2023 by DL A.
It has been weeks. I am being charged for packages that say they are delivered, and i am getting none of my mail. I have already called and visited 7 to 10 times to get this straightened out. What in God's name is going on?!
-
September 2023 by Karoline Breegle
honestly horrible. waited my turn in line because i haven’t been getting my mail for the past month, the front desk worker basically argued with me that i should be getting my mail because it’s “active”. ALL of my mail that is supposed to be coming in says it’s being returned to the sender. he continued to argue saying it’s at my old address. It is not because the current family who lives there tells me. i asked if i could show him what i’m seeing on my phone that all my mail is showing return to sender and basically told me to leave because he “had a line” and didn’t have time to deal with me. there was 2 people behind me. if i could leave 0 stars i would. i dealt with the same guy the last time i came into the post office a couple months ago and everytime i deal with him he’s nasty. to the right of the really nice lady. i think her name is Kerry. if you wanna be lazy just say that…
-
August 2023 by Lar
Something is wrong. According to USPS “Informed Delivery” app, there are more than 4 pieces of mail that have not been delivered, but recorded as such. Two of those pieces had checks in them. The Postmaster needs to fix this quick.
-
August 2023 by Walt Egyed
The postal person that deliver's to Hempfield School district is a very angry person. It's like she doesn't like her job and doesn't want to deliver packages or mail. Every time you try to speak to her and ask a question she is very confrontational and angry.
-
August 2023 by Catherine Overly
Simple call to find out why 1 greeting card didn't reach it's destination when mailed with others the same day (that did reach their destinations). The voice mail system is a lengthy, burdensome, process, and quite ridiculous! I was on Hold for some time after that and ended up hanging up discouraged. Same old, same old. No one is providing customer service anymore. You may as well talk to yourself, or the wall.
