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March 2024 by Mary J.
The selection they have is amazing. The service however, not so good. If you don't go when the girl are in a good mood or you don't go when Stu is there, more than likely you will wait an hour to be waited on because they are having personal conversations with people or you will get impatient and leave. I've left on multiple accounts because I got tired of waiting for them to wait on customers and stop having personal conversations. Honestly you have a better guarantee buying online somewhere else.
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October 2023 by Robert Charlie
Seems very popular for the Pokemon crowd. However inconsistent times and groups for magic draft. (Players were more competitive than other places. I.e. not great for new/casual players). Unless you have a group already, I recommend elsewhere to draft magic.
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August 2023 by Happy Cows
I actually go there for game night. You can call them and ask for more details of you are interested. They have the game night for board games as well as card tournaments. I go there because it is good for a distraction. The people are nice and you'll meet new people and probably make friends with everyone there. I recommend giving it a try and see. I think you will enjoy it.
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August 2023 by Alexander Gorski
I stopped into The Vault about a week ago to see what the hype was about. It is a great store, clean, a very nice selection and the employees are very educational. However, I believe they were doing inventory that day, and it seemed very cluttered and claustrophobic, with items and boxes on the counters. Will be back for nerdding out again.
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August 2023 by Kenneth
New Rich owner is a duche and doesn't like when some one talks back to them so instead makes horrible claims like what they are saying under this review. My group of ten was going there years before he got there with 0 issues until Stu bought his way in as owner. Can't speak for the new staff but the old ones was amazing and either quite or let go because of him.
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July 2023 by cj da pj
The staff is amazing and they have a great collection of TCG products. They have weekly MTG and PTCG events (I don’t play magic so keep that in mind). They don’t have sports cards, however there are plenty of other local card shops that do. They have a solid selection of raw cards and bulk as well, which is perfect for any last minute decks you need to build. If you’re getting ready for league challenge and need some help finding a deck to build, just talk to the staff and they’ll help. The people playing are great as well, which is a massive plus if you need to trade.
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June 2023 by Mone Jansen van Vuuren
Staff was not very helpful, as it was my first time in the store, I needed some guidance as to how things work but staff were too preoccupied to fully answer my questions and were very quick to continue what they were doing. Not very helpful at all. Very disappointed.
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April 2023 by Jordan Shay
By far one of the best stores to play Pokemon in the area, I've been playing here since 2019 and every time I've been there I've had an incredible experience. The staff is wonderful and everyone there is so welcoming and nice. If you want to get into playing Pokemon then this is the place to come to :)
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April 2023 by Kevin Busony
Best hobby shop. Very well managed. The staff is helpful and friendly. Best deals on singles both selling and buying. Plenty of events throughout the week. I always leave feeling confident that I’ll return.
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April 2023 by Jay Horsfall
Every time I come here for a Pokémon League when I’m in town, all of the staff have been lovely to talk to and very efficient in running their tournaments. With their new size, I cannot think of a better place to play a TCG or other games nearby.
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April 2023 by A G
The people who work there are really nice! It's an awesome shop to meet people and have a good time with all the TCG game we love.
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April 2023 by David Guyer
Staff has been very friendly and helpful during visits to the store. The Pokémon league has been very welcoming to myself and my kids.
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April 2023 by Charles Ligato
Great place for your gaming needs. Especially card gaming. Also, Addy is great and brings a lot of personality and fun to the store.
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April 2023 by Ben Darland
I came out for a few Magic sealed events early in 2023. The staff are very helpful. It was a pleasure to compete- all of my opponents were very courteous and great sports, win or lose. I can't wait to play my next sealed event!
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April 2023 by Justin R (_foto_mojo)
Cool store. Nice and knowledgeable staff. Good card selection. Although their lack of snickers candy bars is cause for concern, I assure you that you can fit one into your fanny-pack and transport it to the store for future consumption to stave off thee inevitable hunger pangs associated with intense gaming.
