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January 2024 by Maria McDermott
Sales are the way to go!
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November 2023 by Courtney Smith
Never order online pick up at this store. You will not get your full order you are charged for. You will get half your order thrown in a bag messy without any tissue. They will rip your receipt in half so you can't even check it. When you call the store about your missing items the manager will be extremely rude and aggressive with you. Then she will hang up on you without even trying to help solve the problem. The customer service in this greensburg store is horrible. These women do not act like Victoria Secret Angels. More like trolls of Victoria Secret.
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July 2023 by Shannon
These new underwear are HORRIBLE. I miss the old Victoria's secret.Did you guys change factories? The area that is supposed to cover your lady parts bunches up.I compared an older (5 years) pair and the stitching and quality is MUCH nicer.I spent $98 on underwear and all of them are garbage.
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May 2023 by M Laroux
Service was attentive and helpful but their sizing is inconsistent. I was measured incorrectly and ended up returning my purchase
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January 2023 by Kayla M
Disgusted at the rude treatment I received from the middle-aged, blonde smoker looking woman who I assume is a manager. I asked for her assistance with finding a certain bra and explained I wanted to look at two different cup sizes. She rudely interrupted me and said "you're either one or the other" and completely disregarded my feelings instead of just showing me the two different sizes or helping me get a fit. I didn't feel like arguing with her so I politely told her I would come back another time, and she ended up stomping her legs and storming off because she couldn't make a sale off of me.
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December 2022 by Michelle Greenwald
Cashier trough my gift card away without taking it off my bill ..Didn’t realize it till got out of store and looked at recipe…Went back in and got manager which had to dig through garbage to find gift card and YES THERE WAS $50 on itNever got apology except did get a real attitude from management and cashierWatch your receipt when shop here
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November 2022 by Mollie Jean
I received awesome service by 2 associates. They were very knowledgeable and helped me pick new styles.
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September 2022 by Desi H
The ladies in this store were very rude! They were busy taking a group photo to notice I needed help. When they finally finished taking the photo they all went to other customers coming in and asking if they needed any help. I didn’t know that I needed to look a certain way to get help when looking for a few things to purchase. I will not be spending my money there! It is very sad how they treat ppl!
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July 2022 by Kimberly Orbell
1st time I've been there in a long time, looks alot different seems like there's not a lot of selection in the Victoria Secret part.
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April 2022 by Talia Serge
i went in the other day to buy some new panties and was excited because i just received my first debit card, i just wanted to leave a nice review because i thought the girl who rang up my purchases was very sweet. she helped and showed me how to use my debit correctly and even informed me about the difference between credit and debit. she was very patient and very kind, i asked her name and she said it was lindsey, she definitely deserves a raise lol. also another worker that i think was named elizabeth helped me find an item i was looking for.it was very good staff that night ❤️
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February 2022 by Michelle Keller
I was so excited to receive a Victorias Secrets gift card from my husband for Christmas. I went to westmoreland mall store. I was never offered assistance. Tryed to find a few bras that fit. I was hoping to be fitted as I am 53 years old and have never been but that was not an option. I went out to grab my husband so he could help me decide on a bra. We got scolded as I guess he was not allowed to observe. I love the bras iselected, but I cant even get the clasp open on one of the ones I purchased and I must first pull it over my head. I was just left very disappointed by the store i thought was supposed to be the queen of serving women.
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January 2022 by Jaimie Adams
The girls are always nice and helpful! The store is always stocked and clean and organized. ❤️?
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November 2021 by Jess Robeson
The greeter lady was very knowledgeable about sales and friendly. I enjoyed my experience from start to finish.
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October 2021 by Bridget Elizabeth C.
A Victoria secret worker was terribly rude to me today! She was so rude that I think she should get fired. First she yelled at me because I needed help for something but wanted to help the customers that where buying stuff. Shouldn't all customers count? This women literary told me that I needed to stop trying on stuff if I wasn't going to buy it. She also yelled at me because I didn't take my stuff out. And she had to put it back. Never had that happen before. And they weren't even short staffed or anything! Shouldn't you not yell at customers ever! This happened at around 2-3 p.m. today in the changing room area. If anyone else has had this problem than please feel free to dm me!
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September 2021 by Dana Luhovey
Best customer service from all the ladies…but one associate there by far is the most sweetest and Genuine person and truly there to make every time shopping a great experience! Her name is Mary and she’s amazing! Thank you for always being you! Your definitely appreciated?
