We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Staff are courteous. The hours of operation could be better ie: closed at 5pm weekdays, most people work till 5p not convenient. The corp changes proceedures and requirements regularly, this causes confusion to customers and slows transactions.
March 2016
I was a little hesitant when Susquehanna Bank switched to BB&T but everything was a smooth transition. Very friendly staff and and banking with them has been a pleasant experience. Only complaint so far is they aren't on Android pay or Samsung pay yet.
