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July 2025 by Barb Floyd
Very friendly and helpful to get you the best deal
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July 2025 by Elizabeth Kopp
Crystal Reed and her boss were very helpful. Thank you!
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July 2025 by Jammer _66
Store manager, Crystal, was very helpful. She stayed after hours to help me resolve the issue with my device. Fantastic customer service.
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July 2025 by Bridget Summers
Very helpful
Crystal took her time helping me and was very kind.
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July 2025 by Nicole Milliken
This is a great location for our small town community. Crystal Reed, the store manager, and her associate Heather are very helpful and will do everything they can to ensure that you get what you need and save as much money as possible. Crystal took the time to help me add a line, get a new phone, and worked with customer service to make sure everything transferred seamlessly. We spent about 4 hours to get through the process but it was well worth it. It was a great experience all around.
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May 2025 by Sarah Cross
Great experience. Friendly and helpful staff.
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May 2025 by Gwen Parson
Went to store because we were having issues purchasing phone online. The manager Miranda needs to slow down and concentrate on her customer instead of talking at record speed. The manager wad able to cancel online order but then all the issues started. She gave us the wrong phone. Wanted a 512 and got 256. She didn't take the time to review our order we were requesting. The wrong line was activated and due to this our account was messed up. I am on about 6 hours with Verizon trying to straighten out. When I called store to get fixed they told me I would need to contact customer service to straighten out their mess up. Plan was upgraded, online statement was removed, online account was locked all because of the wrong line being activated. Manager added services to my account and did not discuss with us. I will never return to this store. I trusted manager was not deceiving us and adding additional costs to get a better commission. Very poor customer service. Down right fraud and should be ashamed to run a store like this. Technology is hard enough to understand and not have a company you can trust to help you. We had to pay $40 for their customer service. An additional scam! Highly do not recommend this store. Beware.
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April 2025 by Patricia Naill
We had the pleasure of visiting your Halifax store previously on two occasions. Both times we were greeted promptly and we had all our concerns taken care of. Both employees, Miranda and Ryan were very knowledgeable in product and the use of our phones. We had a bad experience at another Verizon store, they should take lessons from your employees at Halifax.
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April 2025 by Patrick Julius
Great place Miranda I think was her name was very helpful and knowledgeable overall great experience
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April 2025 by Mona Charmmai
Very nice and informative employees.
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April 2025 by Kendra Rudisill
Great staff availability and help for new phones. Very knowledgeable and efficient. I highly recommend them!
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May 2024 by michelle troutman
Not I repeat not an authorized Verizon dealer beware
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May 2024 by Teresa Stutzman
I'd give 0 stars if I could. Apparently you can transfer lines via email... unless you want to ensure you're transferring both of your lines. In which case you suddenly need the account owner physically present. Even though other Verizon stores have offered to facilitate this via 3 way call, and you've already been told you can do it via email.
Manager (?) crawled back to his office to whisper to the guy I was working with about not being able to do the task HE said they could do.
You're better off taking your chances with a call center and chat bots. It's a little less frustrating to be misunderstood and disregarded that way. Waste of gas and time.
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August 2023 by Fred Thompson
I was having oroblems with my phone which I had our purchased here and received excellent service from the young lady working there. I think her name was Chrystal.
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August 2023 by Alex Peifer
DON’T WASTE YOUR TIME!
All the lights and TVs were on, door was locked and no one in the store. FedEx “sorry we missed you” tags on the door since TWO DAYS AGO. No note, no closures listed with Verizon or Russell Wireless… can’t be reached by phone and no one knows what’s going on when you call the help 800-number on the door. Your hours are 10-6 yesterday and today and it seems no one is there. Don’t bother coming here, they obviously don’t care.
