Tried to call the Hellam branch multiple times - no answer. Trying customer service line - ridiculous phone tree trying to reach customer care for one simple question. On hold for 10 minutes and still holding. Time to find a new bank!!
November 2021
Terrible service on a regular basis. One of the tellers is extremely petty! Ridiculous that it's drive through only. Currently 9 ppl waiting in the drive through! I've been here for 10 minutes and not 1 car in front of me has moved! Extremely inconsiderate to the customers! Ready to switch banking outfits!
July 2021
I'm not sure what's going on with this branch, but the customer service has been terrible. The lobby still isn't open. I just sat at the drive through after sending a large deposit for 10 minutes without even being acknowledged. Would never recommend banking here.
Since Fulton Bank opened its doors in 1882, we have strived to deliver the best banking experience for our customers. Our focus on customers has allowed us to grow along with you.
Today, as part of Fulton Financial Corporation, a $25 billion financial services holding company, Fulton Bank offers a broad array of financial products and services in Pennsylvania, New Jersey, Maryland, Delaware, and Virginia.
We're proud to offer convenience in neighborhoods across the region through over 200 financial centers and specialty offices and over 230 ATMs.