The bank tellers are never friendly. The mobile app is constantly having issues. I’ve been a customer for 22 years and I’ve been thinking of changing banks due to the decline in services over the years.
May 2021
Poor customer service. Extremely rude. Not worth putting your money into. Continue to mess up bank cards. Even had money stolen and did not assist with anything. Called them, went in multiple times and still poor service.
December 2020
I would give it zero stars. I tried to exchange money for smaller denominations. But since I was not a member I could not. Lets get this straight. My money which is from America could not be exchanged in a United States bank due to not having an account. Come on Fulton Bank get your house in order.