Simmons-Rockwell Ford of Hallstead is a dealership that receives positive reviews for its helpful and friendly staff. Customers appreciate that there is no pressure to buy, and all employees are described as extremely nice and willing to go the extra mile. The sales team, including sales associates like Dom and Georden, are praised for being patient, helpful, and sincere, making the vehicle-buying experience comfortable, especially for those who may feel stressed or anxious about choosing a vehicle. The dealership offers a variety of options and is willing to take the time needed to assist customers with questions and preferences. In addition to sales, the service department is also well-regarded. Staff members are kind and helpful, checking prices and ensuring customers feel welcomed for their visits. Customers have had positive experiences with parts delivery, even during stormy weather, and appreciate the efforts made to get parts delivered quickly so they can continue their trips. Overall, Simmons-Rockwell Ford of Hallstead is seen as a friendly, trustworthy dealership that values its customers and provides a helpful, no-pressure environment for both sales and service needs.
Quick efficient service. Will fo business with again.
August 2024
I started having trouble with my truck halfway through a trip this past weekend and these guys went above and beyond to help us out. It was during the storms and flooding on Friday and the parts delivery guy had to navigate all the closed and flooded roads to get my part there in time for me to continue my trip. Thanks... read full comment
June 2024
Ask for Justin! Great to deal with and goes above and beyond!
