-
September 2023 by Bethanie Gordon
You can never reach them by phone. Leave multiply messages and they don't get back to you. They book the wrong day then never show up with the car at their appointed time that THEY suggested. They suck.
-
August 2023 by Darryl Pettigrew
Waited 2 hours for a car at4:00 that was reserved at 8:00 amin the morning we were there past their closing time ?
-
June 2023 by Rafaela Gomez
I would highly recommend working with Hezekiah at this or any location he is the best and also a great team player
-
May 2023 by Chris Schanbacher
It was my first time renting from Enterprise and I couldn't be happier. I needed a vehicle while mine was in the shop and had originally booked 2 days but ending up needing a third day. Hezekiah who took care of me did a GREAT job! He was more than helpful and set me up with an extra day with no hassles or fuss. I couldn't have been happier with my experience. The vehicle I rented was in good condition, clean, and had no issues. Thank you Enterprise!
-
January 2023 by Brittany Wetzel
Hezekiah is the best most caring understanding person you can ever deal with. I called yesterday about a swapping out with the vehicle I had and he made the process a breeze and made sure they had what I wanted which they did im totally satisfied with enterprise in hamburg
-
November 2022 by Angela Neutzling
The was pleasure doing business we Hezekiah Simmons. Thank you so much for a great service and professionalism.
-
November 2022 by R. L.
Oh my goodness! I Rent cars regularly from different companies and locations and I will NEVER rent a car from anyone or anywhere else but enterprise Rent-A-Car in Hamburg Pennsylvania again! All because of an out of this world, incredible, mind blowing awesome employee. And it’s rather nice neighborhood. I was able to park and leave my car there for a week and felt completely safe doing so. I had a reservation go horribly wrong at a different company which left me scrambling last minute for a car necessary for travel plans. I booked online at Priceline late the night before. I didn’t realize They would let me reserve a car even if they did not have a car available. The girl, Who did not normally work at that location) is an incredible ANGEL! She called me to let me know Of the situation andshe was looking to find me a car. She called me regularly with updates. She offered me alternatives ..like a pick up truck. Unfortunately that did not work for me. She ended up personally picking up a car for me (from another location) and had it ready by the time I requested. This girl deserves Recognition and a big raise. She saved me! She went above and beyond and you don’t see that a lot these days.
-
September 2022 by Anjuli Bollinger
Hezekiah is the best asset this company could have. He was able to have everything ready by the time I got there. Thank you so much for all your help today, I can not tell you how much I appreciate it!!
-
August 2022 by Kimberle Miller
Hezekiah is really a wonderful addition to the enterprise team. I have never had to get a rental vehicle, but he made the whole experience so uplifting. In such a stressful time and crazy world, he showed true compassion and empathy. Such a genuine person, who really cares, and it is very apparent. If anyone ends up stranded in this little town in the middle of nowhere, this is definitely the place to look for a loaner car.I cannot thank him enough!!!
-
June 2022 by Felicia Copeland
The service at this location gets 10’s all across the board. I believe the Branch manager’s name is Hezekiah. He’s truly the best! The car was great too!
-
June 2022 by Marcus Reinford
Worst experience. Very discriminating
-
May 2022 by JP M
Hezekiah Simmons is the person to rent from. Had many issues with the repairs of my vehicle that made it delayed to drive home. This man took great care in his job and for the customer. Could not recommend dealing with him more! This is his card if you need a rental and or given one.
-
April 2022 by Rajkumar Krishnan
Our rental car from New Jersey had some issues and we got stranded in the middle of our drive in Pennsylvania. Thankfully we were close to Enterprise in Hamburg. Dan was really nice in arranging to pick us up together with our luggage. He showed genuine concern for our situation and quickly provided us a replacement car. Very polite, professional and excellent customer service!
-
April 2022 by Rebecca Abruzzese
I have been using Enterprise for years now. Always one in LV on Lehigh street with 5 star service ever time. I moved and decided to use the Enterprise in Hamburg as its so close to home. I had the worse customer service (snippy the entire time). I noticed after getting into the driver side that there was a big box on the windshield which would cause a distraction and cause safety issues while driving. I went back in and was told oh well the unit is yours now, as that box is super glued to the window. She wanted nothing to do with helping. I asked for a manager and was told no one else was there ( guy was sitting in a chair with an Enterprise shirt on). She finally got someone on the phone and acted like she has no idea why she had to call them. Turns out the guy sitting there was working as he had to go out and scrap the box off. I was told they also have no other vehicles on the lot so they could not swap out cars. Once I dropped off the vehicle it took over 24hrs to get a receipt which I only got after 3 phone calls. I will drive to use another Enterprise the next time I need to rent a car.
-
June 2021 by Eddie Ramirez
Good service but pricing could be more competitive
