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February 2024 by Estrella P.
Our car buying experience at Kelly Auto with Freddie Robinson was fantastic! From our initial call specifying the vehicle we wanted, Freddie delivered a transparent, efficient, and quick process. His commitment to customer satisfaction and prompt action made the experience a delight. As first-time hybrid buyers, we had a lot of questions, and Freddie patiently addressed them all. We're thrilled with our purchase and highly recommend Freddie for a hassle-free car buying journey at Kelly Auto.
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February 2024 by Kathy Krzywicki
Yesterday I had the pleasure of dealing with Hunter at Kelly Toyota if I could give more than 5 stars I would. It's been 10 years since I purchased a vehicle and he made the process painless. I absolutely love my RAV4 Adventure . I would definitely recommend Hunter and Kelly Toyota
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February 2024 by Heather Weikel
We been searching to purchase a used car for my mom, we went to two other dealerships in the area and we did not have a good experience. I was about done with searching until a co worker mentioned Kelly Toyota in Hamburg, I googled Kelly Toyota, saw a car that my mom liked and we filled out the application, we were pre approved. We received a call immediately after we submitted our application, we scheduled an apt for the next day.We pulled up and were greeted right at the door, they directed me to Alex, which whom we spoke to over the phone the day before.Alex was GREAT, very welcoming, very well mannered, nice gentleman. My mom was super nervous, she hasn’t had a car in her name for some years, Alex was very patient with her and very helpful. We took the car for a test drive and we absolutely loved it!!!Alex and his team made this process so easy and quick! I highly recommend Alex and his team at Kelly Toyota. :)*we forgot a paper at the office and Alex personally dropped it off at our house, I mean what sales man does that!!!!
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January 2024 by Michael Hara
Working with Tom H in working out a deal on my brand new 2023 Tacoma has been a great experience. No pressure and no haggling. Just the way I like it. He gave me regular updates on the status of the truck delivery and has made the entire process stress free. Tom’s knowledge of the vehicle specs was also a tremendous help. Thanks’s Tom.
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November 2023 by Troy Hinke
I had never purchased a vehicle through a dealer before and I had vowed to never get a car serviced by a dealership due to prices. Kelly Toyota has changed my mind for the better in both aspects. I got an exceptional deal on a used Tacoma in 2021. I’ve since taken my truck for minor services needed like oil changes and new tires.After comparing prices with local shops, Kelly Toyota was the exact same price (with online coupons). Plus a super friendly staff who are committed to excellence. Mark in service has been sure to take good care of both me and my vehicle.
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November 2023 by Rose Petri
My car buying experience was a good one. I met Adam outside of the dealership and he was willing to answer my questions even though he wasn’t on the clock. When I was ready to look more seriously for my new vehicle he was very helpful. He found the perfect car for me and took his time to go over the entire car with me. It was a fun experience. Thanks Adam. And Happy birthday again. I am loving my new Sonata Hybrid.
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November 2023 by Bella Ligenza
Last week I purchased my first car with Kelly Toyota and couldn't be more thrilled! My parents recommended I go to Raj, as he had helped them purchase a new car in the spring, and I am so glad I did. Raj was very helpful and walked me through every step of the process. I would recommend Kelly Toyota and Raj to anyone looking for a new Toyota!
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November 2023 by Amber
Yesterday I bought my very first car, brand new. I was nervous going into the experience not knowing exactly what to expect, but Luis was wonderful help and made it easy and understanding. I was really only going to look, but I knew exactly what I wanted as soon as I walked in, I saw my dream car. I had only had a little over an hour to be there and he was able to help me through the process in a timely manner. He made sure I knew exactly what I was getting into and that I was going to really love this car. Everybody was very nice and professional. I’m very happy I came to Kelly Toyota and would recommend going there, and getting help from Luis to anyone getting a new car!
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October 2023 by david sibony
The team at Kelly was absolutely fantastic! Doug handled getting me the perfect car with everything I wanted in a timely matter. The car was ready when we got there, the trade in experience was easy and professional. The whole staff was nice and easy to work with. There was one error in the paperwork but the finance team corrected it and they made it right for me. Would buy from Mr. McMuffin again, even coming all the way from Baltimore. 10/10, got the deal and the service.
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September 2023 by Stephen Stoetzel
I had a great customer encounter with Luis C at this state-of-the art dealership. He really made me feel comfortable and easy to talk to. Although I did not purchase today, I will definitely keep him in mind in the near future. Excellent product knowledge and customer service skills. Thanks Louie!
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September 2023 by Benjamin Chavez Calzada
Thanks to Kelly Toyota of Hamburg…Service there is great..it was my first experience at this dealership leasing my first Tundra … Thanks to Jeff Hinkle the one to helped me decide what my best options was; Jeff was honest and respectful to me and my wife, and he worked hard to help me find the vehicle that was perfect for my needs
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September 2023 by Arian Sayed
Exceptional service provided by Doug Murphy! This is the first time I’ve felt like my salesman was on my side. I got into an incredible car within a day’s notice after my old one was totaled. I’m already eyeing Toyota #2.
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September 2023 by Tawny Wagner
Krista was excellent with helping me buy my first car! She didn't use big words and explained everything in a way that I could understand. She answered all questions I had. Not only was she great but everyone I talked to and helped me was great! Highly recommended talking to her for all your car needs!
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September 2023 by Jayson Rago
Absolute amazing experience, Liza is a very realistic and down to earth saleswoman who I would strongly encourage anyone to go to if they are looking for top 11/10 customer service while looking for their next vehicle. Extremely satisfied with my purchase and time spent at Kelly Toyota!
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July 2023 by Kim Willier
I had a great turnout looking for the car I wanted.Frederick Robinson came through for me. He is a great salesman. He worked with me. I’m happy with my new ride. Thanks Fred!
