-
March 2022 by Daniella Amorando
Pulled into the drive thru for assistance on my account. Could blatantly see the women dead and center giving me annoyed dirty looks and expressing her frustration about me being in the drive thru. After watching it for about 2 minutes I pulled out with no assistance. I don’t care about waiting I care about my money being an annoyance to a branch representative. I keep all of my money in Fulton and use it for my daily transactions. I don’t need to be worshipped but welcomed to use the branches provided to me would be nice. Will not be using this branch any further as this was the most uncomfortable situation I’ve had at any Fulton branch.
-
January 2020 by Elizabeth Boyce
The staff at the Fulton Bank in Hamburg sincerely care about their costumers! Every time I go in (which is not often) I am kindly greeted - along with my name remembered. They go out of their way and above and beyond to help and solve any issues you may have all the while being kind. I never feel rushed, and I appreciate the time that they put into each costumers visit. I have been banking here since I’ve been a teenager and now as a young adult, and I have never been embarrassed by any questions or concerns I’ve ever had as they are always eager to help me learn and understand the new and important information that I need.
-
October 2019 by Donna Kline
Love this bank! Staff is friendly and helpful. Always say hello when entering the bank.
-
November 2017 by Kristen Schappell
Lovely people. My parents have had a fulton account for years with no issues and now my boyfriend and I are all set up with our new account. The nice lady we worked with did a great job and we love how close the bank is to our home now.
-
October 2017 by Kyla Divina Brenna
If I could give zero stars I would! Absolutely hate this bank! Especially, if you have to deal with an employee named Joel. A really stupid and obvious uneducated person who if his job is to be an annoying nasal speaking unhelpful customer service j**** then they got a great one there. Stay far away from this bank. They definitely don't care about their customers!
-
October 2016 by Lauren Wasser
More than 3 mistakes in 6 months, after specific directions given at the window with a checkbook to copy account numbers off of to deposit a pay check. Pay check into wrong account that i now have to fix it myself. No one returns phone calls I had to call a THIRD time to reach the person who called me.
-
July 2016 by Meredith Roth
I more than hate this bank. I have been using it for my savings and once checking account, because that,mysteriously disappeared after having it for over a year, so they deleted my checking, and cut my debit card when I went to deposit, even,though I was still getting updates in he mail on this account! Not only is it slow, the tellers are very mean and rude to customers. The hours suck too by the way. My review isn't the most professional, I know, but I decided to post this because of my just recent experience 15 minutes ago. I got my paycheck today, I'm parked , checking the hours out on my phone because it is not clearly marked otherwise anywhere near the building and I would not walk out in the down pour going on just to check. I woman bangs on my vehicle! She tells me I can't park in the lot they're closed. I was a customer. I was checking the hours. She was rude and demanding and had no right to even touch my vehicle like that. I'm changing banks ASAP and hope this one goes out of business. Please, if you think of using this bank, RECONSIDER, unless, you don't care about being treated like a human being.
-
July 2016 by jim Folk
Good service, drive Thru service
-
April 2016 by Eve Berman
I recently unexpectedly lost my young mom (56yro) and she banked with Fulton in Hamburg. The account manager I dealt with was very helpful, kind, and compassionate. My 3yro son accompanied me and the employees immediately offered him things to make him feel comfortable (stickers, crayons, paper to color on). I don't think I've ever had such a warm experience in a bank. Business is business but they truly do care about their customers.
-
March 2016 by GeronimoPlayzMc
I wait in line twice as long as it took to get there. The service is the worst. The one time the employee spent more time visiting with a customer than caring about the people waiting in line.
