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October 2023 by Diane Altomare
I have been shopping at Murphy's Jewelry Store for many years. I have always found their selection of jewelry to be nothing short of spectacular! I shop for several people and everyone is always excited to see the "Murphy bow". The staff is the most courteous and helpful group of people that you will ever find. You will leave the store very happy and completely satisfied with your purchase and the service that you received. Murphy's puts a smile on so many faces! Love the store!
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October 2023 by kevin simpson
Crystal was our sales representative! Let me tell you if you are looking for the right engagement ring or wedding rings she is the one to see. She was super informative and explained all the different diamonds and settings and made us feel comfortable with our final decision. The hospitality was amazing as well. All the staff was super nice.
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October 2023 by Will Riehl
My fiancée any I went in to purchase her wedding band the Friday before Labor Day. Megan and Ben helped us find the perfect ring! There was no pressure to buy and they walked us through their entire wedding band selection to help us find exactly what we were looking for. Megan was wonderful to talk to and Ben had a wealth of knowledge and even helped us get her engagement ring cleaned before we left. By the time we finished we were within 30 minutes of closing, and not once did we feel rushed or like we were overstaying our welcome. I plan on buying all future jewelry from them!
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October 2023 by JustinH
Wow, what a great experience today. I would dare say life changing. They helped us with a wedding celebration and a lifetime goal that I had. Probably one of the best days of 2023. A big thanks to Ben, Mackenzie, and the Management Team. We won’t forget what a great day this was.Justin Harrell
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October 2023 by Brian Lange
My wife and I had a wonderful experience at Murphy Jewelers. It is such a beautiful store. Julie Newhouse took care of us and was friendly, professional and fantastic. I purchased a new Rolex Airking watch that I've been wanting and purchased a new ring and bracelet for my wife. We love our purchases and had a great experience.
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October 2023 by Debby Taylor
Everything I had done at Murphy's was Extremely Excellent. As a matter of fact I'm having more work done. Everybody was Super Nice and right there to help with any questions I had. 100% will return
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August 2023 by Patti H
They were able to size my ring in less than a week. Was a little to big however they were able to fix it in a half hour. Very nice to work with. I highly recommend!
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August 2023 by Mel Freeman
Excellent service, beautiful store, friendly and helpful staff. They have an amazing variety of jewelry and watches. I will always use Murphy Jewelers in Hamburg for my jewelry needs. Thanks so much!
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July 2023 by E Q
Amazing people! Amazing service. My family has been shopping here for decades and trust them completely. Family owned they really go out of their way to take care of you and find you exactly what you are looking for. I feel more like family when i walk in and truly enjoy seeing Julie and Whitney every time we visit. My mom has been shopping here for decades. I purchased my class ring here 30 years ago and am now buying my daughter jewelry here. They take the time and are extremely knowledgeable. Purchasing jewelry is a significant decision and you can feel confident at Murphys. They will be with you not only through the purchase process but for any customer support you may need in the future. It is the only place my family will shop.
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July 2023 by Emily DeFeo
We had a great experience here. The salesperson was extremely knowledgeable, and helped us for such a long time. We did not make a purchase, but we did find something we liked. There were so many options, and she was very thorough in showing us all of them!
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July 2023 by Kim Kline
Incredible experience with my latest purchase. Michael was able to source my dream Rolex. Treated me like royalty, cleaned my jewelry and made sure that I had a memorable experience. Thank you for a job well done, I appreciate the team at Murphys Hamburg!
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July 2023 by Douglas Scott
You simply cannot do better than Murphy. Want better service? Forget it, and don't even bother looking, because it doesn't exist. Looking for a better selection somewhere else? STOP IT. Jump in your late-model SUV and get over there NOW.
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June 2023 by John Bachert
Worked with Julie again for a purchase at the Hamburg store. She is extremely professional and gives you her full attention while you are there. She is always welcoming and spends as much time with you as you need, and you never feel rushed. Murphy's is a family business, and they treat you like family. Every time I come into the store, they always remember you and make you feel welcome. We have also recently had a jewelry repair done by the jeweler in the Hamburg store and he did an excellent job of repairing a vintage piece of jewelry for my wife.I attempted to add a second review and didn't realize it would replace my first review. Just wanted to add that I have also worked with Michael and he was great as well. Have been a Murphy's customer for many years and will continue to come back. I'd highly recommend them to anybody.
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June 2023 by Kyle Eshbach
Whitney and Brandon took care of my fiancé and I when purchasing our wedding bands. They were very knowledgeable and helpful, as we were unsure of what we wanted when walking in. They provided us with various choices, assisted with proper fit, and gave great recommendations. After leaving, we felt comfortable and excited.
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June 2023 by renee pricci
I had the most wonderful purchasing experience at Murphy Jewelers. I went there to look at Rolex watches last month, but I ended up buying a turquoise necklace, of which I’ve got several compliments on. I had the pleasure of meeting two of the nicest people—Mackenzie and Joshua.I immediately noticed the warm rapport that McKenzie has with her customers as well as the attention to detail provided by Joshua. McKenzie took the time with me as we looked through the wonderful jewelry selection and Joshua went above and beyond to explain the characteristics of the Rolex’s that I looked at. These two individuals are experts in their field, and it is obvious that they have a passion for providing outstanding customer service.I am very happy with my purchase, and have recommended Murphy jewelers to my friends and acquaintances. I can’t say enough good things about McKenzie and Joshua— they are outstanding customer support, the in-depth knowledge of the products they sell, and their truly exceptional service is a credit to both of them. Murphy Jewelers is so fortunate to have them as they are both truly great assets to the company, as well as to the customer.
