This U-Haul Neighborhood Dealer is operated by a helpful wife and husband team who provide an excellent and wonderful experience. Customers report the team is awesome, beyond helpful, and highly recommend them for all moving needs. They are noted for being kind, giving with their time and patience, and going beyond their call of duty to ensure customers have what they need, such as hitch parts. Service is efficient, with one customer being hooked up and ready to go in 15 minutes. The staff is friendly and will meet customers at the yard to assist. The rental equipment, including trucks and trailers, is generally in great condition, very clean, and with low mileage. However, some minor issues were noted: one truck had a tire with low air pressure and a fuel gauge reading that did not match the rental agreement. A lack of callback on a reservation question was also mentioned. Overall, customers are pretty happy with their experience, finding the price for a one-way rental reasonable and the equipment well-maintained.
The team at P&L was excellent. Had me hooked up and ready to go in 15 minutes. Equipment was in great condition. They met me at the yard when I returned to unhook the trailer for me. Highly recommened for all your moving needs. Thanks for a wonderful experience.
May 2023
Always a great experience. I always use this uhaul location.
September 2022
The store in Middletown on rt 211 is fantastic....I have moved the times with them. Always accurate and very helpful
