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February 2024 by Heather Lach
I needed an oil change desperately as my car shop deemed it unsafe to drive. Monroe in Gibsonia had a coupon for a good deal and when I called to see their availability, they were able to take me right away and had me in and out. The guy was super nice and knowledgeable. Would go back and recommend.
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February 2024 by Rusty Shackelford
Very happy with the service i got .
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January 2024 by Howard Busha
No waiting just called and got in the next day to get what was needed done.
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December 2023 by John Nelson
I was quoted $39.99 for an oil change. The bill was $90.00 with a $20 coupon. They then quoted me $123.00 to replace the engine air filter and that included a $70 filter that I bought for $18.99 at a local auto supply store. The oil change,with an appointment, took1 1/2 hours. I used them for 10 yrs and will never use them again. BEWARE!!!!!!
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October 2023 by Suzi Helbling
High recommend this place! We were filling up tires last night before leaving for a road trip this morning and broke a valve stem. We went to two different tire shops and they wouldn’t help us. Monro was the third shop we stopped at and they were willing to swap it out as soon as they opened so that we could get on the road. Glad to know there’s still places where nice and helpful people exist! We will use definitely use Monro in the future!
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August 2023 by Emily Corson
This is my go to place! These guys always take good care of me and are real with me. No games or Bull. Prices are good. Timing excellent. Great attitudes and nice guys! Thank you.
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August 2023 by Christine Litzinger
*BUYER BEWARE* They are under investigation with PennDOT for offering state inspections without having stickers. I was able to schedule an appointment for an inspection (prior to expiring), there was over $1K in repairs which they did, then told me they didn't have stickers when I went to pick up my vehicle. They stated if I got pulled over for an expired inspection to show the receipt of the repairs. I was suspicious of this so called PennDOT and they stated they are not permitted to do inspections without having stickers and were opening an investigation. After spending $$$$ and not having a car that I could use due to the inspection expiring, a month later they still did not have stickers and I had to take my car to another shop for an inspection.
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July 2023 by Christine L.
*BUYER BEWARE* They are under investigation with PennDOT for offering state inspections without having stickers. I was able to schedule an appointment for an inspection (prior to expiring), there was over $1K in repairs which they did, then told me they didn't have stickers when I went to pick up my vehicle. They stated if I got pulled over for an expired inspection to show the receipt of the repairs. I was suspicious of this so called PennDOT and they stated they are not permitted to do inspections without having stickers and were opening an investigation. After spending $$$$ and not having a car that I could use due to the inspection expiring, a month later they still did not have stickers and I had to take my car to another shop for an inspection.
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December 2022 by EliteGamingLobby
Awesome tire service! Took us in when everyone else in the local area denied us service!Made us feel like a valued customer and I will return! Will also let others know about this placeQuick and hassle free! Thank you!
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December 2022 by Neil H
Awesome tire service! Took us in when everyone else in the local area denied us service!Made us feel like a valued customer and I will return! Will also let others know about this placeQuick and hassle free! Thank you!
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November 2022 by Tim Berger
Manager Victor Hawk!!!For The Win!!!Saved me a ton of time and money took good care of my car will be back and will be bringing all my cars to him
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November 2022 by Todd cottingham
Great place , I had small issues they were able to get me in and out and back the road to west Virginia great people highly recommend you give them a try
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October 2022 by Elizabeth Winters
If I could give less than one star, I would. My husband is in the Navy and we came home for a PA state inspection. We came to Monro in the morning and were told we should have it back in a few hours. Then they called us and said we needed $3000 worth of parts replaced. After already doing most of that work, they found that wasn’t the true issue and had to replace something else. They still made us pay for the parts and the labor for the things that they misdiagnosed and replaced. They told us they’d work overtime to fix it and we’d have it in the evening since we had to travel home, but didn’t tell us when they changed their mind about that and we had all of our overnight bags and possessions in the car. THEN after a night with no change of clothes or toiletries , we FINALLY get the car and it breaks down after an hour of driving.Tl;dr: Paid $4000 for things they misdiagnosed and made us pay for anyway. Lied about when it would be finished. Then car breaks down immediately after we get it back. GO ANYWHERE ELSE. I will be filing to sue.
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October 2022 by Elizabeth W.
If I could give less than one star I would. My husband is in the Navy and we came home from Virginia to get a state inspection. Came in the morning and were told we should have it in a few hours. Then they called us and said we needed $3000 worth of parts replaced. After already getting done with most of that work, they found that wasn't the true issue and had to replace something else. Still made us pay for the parts and labor of the things that they misdiagnosed and replaced. They told us they'd work overtime to fix it and we'd have it in the evening since we had to travel home, but didn't tell us when they changed their mind about that and we had all of our belongings in that car. THEN after a night with no change of clothes or toothbrush, we finally get the car and it breaks down after an hour of driving it. Tl;dr: Paid $4000 for things that they misdiagnosed and made us pay for anyway. Lied about when it would be finished. Then car breaks down immediately after we leave. GO ANYWHERE ELSE. I will be filing to sue.
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October 2022 by Kimberly Anne
I’m back again! Having an alignment and my tires rotated. Thankful they got me as quickly as they did…