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April 2024 by Adrian Tan
This is a regular-size USPS with full services. The free car park in front has about two dozen spaces. There are interesting stone guardian statues of stylistic mail eagles set flanking the top of the stairs leading to the front entrance (see photos ). There is also a long ramp for wheelchair access at the side. The postmaster was very friendly and helpful.
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February 2024 by Rachel Lamory
I would give 5 stars to the gentleman I usually deal with at this post office, and 1 star to the lady I dealt with on Monday.I had two packages for my daughters who are both in different colleges.I forgot to write Duquesne on one of my daughter’s packages and when I asked if I could write it, she told me no. She said she was going to put a random address on it and let the other post office deal with it. Then she yelled at me when I was trying to understand what was going on with her “workaround”. Her workaround did not work, and I can see that the package has been back and forth between Allison park and the warrandale center 3x already.PS. Telling someone to “have an awesome day” after you literally yelled at them like a child, does not negate the fact that you yelled at them.
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January 2024 by Connie Martin
My husband & I went to this post office the morning of 12/11 to renew our passports. For renewal no appointments needed. We do not live in the area but our daughter told us what good service they provide & how friendly they were. She was right! We had the best service ever, with assistance on completing the forms, mailing & pictures. We do not have any trips planned; to our delight & surprise in the mail this morning 12/29 were our new passports! Wow what great service from this local location and the US Passport Services.
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April 2023 by holly
I've used this location on several occasions. It is the fastest service I've ever received from a post office. The staff have always been helpful and appropriate. I appreciate that they have later hours than other locations nearby. Sometimes it is difficult to get out of the parking lot, but I can't imagine the postal workers have any hand in that. Otherwise, the location is always clean and I haven't had to wait more than a couple of minutes.
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December 2022 by Flowy McSteez
Great staff.. most of the time. Love a few of them others are downright terrible, seem like the need a new field of work to me. I come in to ship things not to get yelled at by the employees
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October 2022 by Vicki Adams
Saw mail truck today deliver my mail. However they did not take the mail (flag was up) that was in there. They just piled my new mail on top of the mail that needed to be sent out. Really?
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October 2022 by Kelly Ebbert
Chuck is awesome! We had a large order to ship, and Chuck was extremely helpful and a delight to work with!
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April 2022 by Dardan Ushtelenca
I see a lot of Karen’s writing reviews here, I’ve never had a problem with this location, or the post office in general for that matter. To all the Karen’s here: Relax, get off the high horse ?, take a chill pill, and get back in shape and you’ll feel better ?.
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April 2022 by Emily Twichel
This mail service and office is horrible. They have held my mail or not delivered things multiple times, even when we had fixed any issues. I’ve lost tons of money because they have lost the packages that we being held because they refused to deliver our stuff. Every time I go in, the staff is rude and short. It has been two years of this.
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February 2022 by Linda Hager
I ordered a package from Amazon that was sent. Is USPS. As of this date I have not received the package. I called the 800 # for the post office and the tracking number was not recognized. I then went to the post office in person. They confirmed the package was delivered but not to me! They asked me to check the parcel box under the mailboxes at my complex. If not is not there to call them at a number given to me. LOW AND BEHOLD, there is no parcel box and the number given to me has been DISCONNECTED. I am livid and have to calm down before going back to this post office and find my package. If I could give a O as a rating, I would.
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November 2021 by Amie Petroski
Horrible...if I could give negative stars in the review I would. Packages arrive damaged, getting neighbor's mail, packages left on ground at mailbox in mud right by street where anyone could easily take it. Trying to get answers for getting through on the phone is impossible and calls appear to be outsourced because when I did get through to a live person they barely spoke English and kept interrupting.
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April 2021 by dellichl
Front desk lady with red hair is extremely rude. Should not be in a job dealing with humans everyday.
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January 2021 by Christine Forrest
A package I was having delivered for Christmas had the wrong address listed on it. I tracked it and found that it had arrived at Allison Park this morning. I called the post office and a clerk picked up, even though the office itself wasn't open yet. I explained my situation, and he took my tracking number. He let me know that, although he couldn't redirect the package, he would hold it at the office for me to pick it up today. This person saved my Christmas - so thank you!
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December 2019 by Rena Reviewer
Really didn’t mind this post office until today. They damaged a package I was supposed to receive so badly they had to ‘discard it.’ Completely unacceptable and all they say is oops sorry.
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December 2019 by Leland Ward
Don’t try to call and speak to someone. Lady was very rude