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February 2024 by Pam Daugherty
Greg Becker is an excellent employee. Very knowledgeable and never talks down to you!
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February 2024 by Karen Parks
Gregorys service was outstanding. Clean warm atmosphere.
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February 2024 by Michael Reed
Staff are very knowledgeable and helpful.
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February 2024 by Dylon Ricketts
Got us to buy products when we were just looking at prices
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January 2024 by mary walker
Austin the manager was great! He was knowledgeable, helpful,patient and helped me solve my problem. Austin is an asset to AT&T.
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November 2023 by D Scott Cain
Jeremy Burns resolved my issues and made a sale on top of it. He was professional as patient to my Question’s. Clean store and good product t stock. Best AT&T experience to date.
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November 2023 by Stacie Nance
Jessica was attentive, helpful and explained all our options. We appreciate her willingness to assist and provide support during our visit in store! Very satisfied!
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October 2023 by William Lee
My exp has been very loudsy and disappointing with at &t I have had them long time here lately the service has been piss poor !! I’m very disappointed n dis satisfied
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October 2023 by Emily Wagner
Excellent customer service!! Highly recommend!! Gregory is fantastic!
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October 2023 by Dimitri Balmer
Gregory was a good salesman, he was able to take into consideration what we asked of AT&T and made it happen. I couldn't ask for less. Thank you again to him again for his timely and honest service.
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October 2023 by Bonnie Jenkins
The Hanover location is the most amazing store. The employees almost run to greet you as soon as you walk in. They go above and beyond to explain every detail of the different devices and plans. I was hesitant to switch to the Apple Watch from a garmin and Gregg took the time explain how the new Watch worked and walked me through choosing a color and band. Then after he got that ordered for me, he told me that my area was now open for AT&T air. Walked me through the details and I was more than happy to sign up so we could get rid of the dreaded Comcast service. My air device came in the mail and did not work so they are sending a new one. In the meantime I came back to the store to use the WI-FI in order to set up my watch. Again, greeted so quickly even though they were busy with about 10 customers in the store. Jess stopped what she was doing to greet me and then as soon as she was finished with her guest, she helped me with what I needed. Gregg kept my phone so it could finish updating while I ran an errand. He then made sure my new Apple watch was set up. Austin, the store manager introduced himself too and was just as pleasant as Gregg and Jess. Just an amazing experience all around. It’s so refreshing to see that customer service still exists at its finest in this new world where it sometimes seems non existent. Thank you Hanover, you will continue to have my business as long as these amazing employees stick around!
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October 2023 by Scott Sanders
This store is a joke and the manager is extremely rude. They never keep their word and promote false deals. This is the 2nd time this has happened to us and the last time. Won't deal with this store ever again.
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September 2023 by Stacey Strayer
Not at all happy with this store. They are not very caring and friendly. Misquote pricing and phones available. Very irritated customer. No wonder people do stuff online.
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August 2023 by AUGUSTA ORELLANA
Kyle is one of the best customer service I had in a long time .he is so nice knowledge very very impressed with the service very happy and at the end of our service Austin helped us even more I will highly recommend this location
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July 2023 by John O
Austin went out of his way to help me with my Samsung phone. I'm not very educated in phone technology. This store is Very highly recommended as is Austin, very knowledgeable person and resolved my issues. 5 star plus!
