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March 2025 by savannah morris
AMAZING!! Love the workers and they are so kind.
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February 2025 by Scott Luckowski
I primarily bank on line. I have had auto loans as well as regular accounts with these folks and have never had any issues what so ever. Would recommend to anyone.
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November 2022 by Ziggy
Absolute terrible customer experience, not that hard to pick up the phone every once in awhile. Do better, I would literally recommend anything else besides Belco, you’re better off just holding onto your own money.
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April 2022 by Ryan Rodriguez
Very nice
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January 2022 by Marcie Odom
Credit unions are not an alternative to banks. They exist so wealthier people within a community can, in theory, loan each other money with better rates than they could be getting from a bank. In practice, at least from my standpoint, Belco charges you a single dollar less on overdraft fees than PNC, who were actually more accommodating when I needed to talk to customer service.I switched to Wells Fargo, who are across the board better to their customers than Belco. Thanks to that switch, and my second stimulus check being sent to an account that had been left open months after I closed it (to be fair, BB&T also lied about closing my account before), I still havent received it, despite the fact that a partner company of Belco has confirmed to me that they have the money. I gave up on calling and they never responded to a single email inquiry.Being nice isnt just about being polite, its about what you do. Belco seems to be staffed by diplomats, who are very kind while giving you the middle finger. People who need to trust financial institutions with large amounts of money dont use credit unions. Neither do people who travel. Neither do people who dont have much money at all, and dont travel. Because theyre not stupid.
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January 2022 by Darla Odom
Credit unions are not an alternative to banks. They exist so wealthier people within a community can, in theory, loan each other money with better rates than they could be getting from a bank. In practice, at least from my standpoint, Belco charges you a single dollar less on overdraft fees than PNC, who were actually more accommodating when I needed to talk to customer service.I switched to Wells Fargo, who are across the board better to their customers than Belco. Thanks to that switch, and my second stimulus check being sent to an account that had been left open months after I closed it (to be fair, BB&T also lied about closing my account before), I still havent received it, despite the fact that a partner company of Belco has confirmed to me that they have the money. I gave up on calling and they never responded to a single email inquiry.Being nice isnt just about being polite, its about what you do. Belco seems to be staffed by diplomats, who are very kind while giving you the middle finger. People who need to trust financial institutions with large amounts of money dont use credit unions. Neither do people who travel. Neither do people who dont have much money at all, and dont travel. Because theyre not stupid.
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July 2021 by Matthew Garrett
Follow up, finally got them to refund the FULL AMOUNT they have previously added on for "lack of insurance" and they are still charging me double on my monthly payment. This place is a total scam and I definitely won't be using them in the future.
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July 2021 by William Lee
Well I have had belco for little over 5 years ..but on Sunday July 7 th I had to turn over my car to belco cause I can't afford car payments any more due to covid 19 I miss alot of time from my part time job to keep up with car payments I have rent n other bills to I turn over my car n key to belco n write n gave them 2 letters stating I can't afford my car payments they keep calling me now they are block belco u have ur property back I took photos of that n I have proof from my job all the times n dates I was out due to covid my job was closed it also needed car repairs I was 7nabke to pay that too
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June 2021 by Ambino K
They are always so nice and they are always so helpful! I have always had great experiences with their customer service!
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April 2021 by Dylan Sheely
There is more intelligent life on Mars than at belco, I have had 10x better costumer service in the McDonald’s drive through than this joke of a bank, if you ever get hacked or any kind of fraud happens through your account, they won’t detect it and will let it happen and will continue to do everything in their power to not assist you with the lost money... the most frustrating experience I’ve ever had with any business, ever!
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April 2021 by Matt Garrett
Went with them for auto loan refinance due to great rate, they got all the paperwork they asked for. 10 months later they added $2500 to my balance and doubled my payment because they didn't have "proof of insurance" on the vehicle. (They never contacted me before doing this) Now after providing them proof of insurance they only refunded me $700 and I'm still paying double the amount i was for the loan. Ridiculous company.
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April 2021 by Matt Odom
Credit unions are not an alternative to banks. They exist so wealthier people within a community can, in theory, loan each other money with better rates than they could be getting from a bank. In practice, at least from my standpoint, Belco charges you a single dollar less on overdraft fees than PNC, who were actually more accommodating when I needed to talk to customer service.I switched to Wells Fargo, who are across the board better to their customers than Belco. Thanks to that switch, and my second stimulus check being sent to an account that had been left open months after I closed it (to be fair, BB&T also lied about closing my account before), I still havent received it, despite the fact that a partner company of Belco has confirmed to me that they have the money. I gave up on calling and they never responded to a single email inquiry.Being nice isnt just about being polite, its about what you do. Belco seems to be staffed by diplomats, who are very kind while giving you the middle finger. People who need to trust financial institutions with large amounts of money dont use credit unions. Neither do people who travel. Neither do people who dont have much money at all, and dont travel. Because theyre not stupid.
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March 2021 by Bayleigh Odom
Credit unions are not an alternative to banks. They exist so wealthier people within a community can, in theory, loan each other money with better rates than they could be getting from a bank. In practice, at least from my standpoint, Belco charges you a single dollar less on overdraft fees than PNC, who were actually more accommodating when I needed to talk to customer service.I switched to Wells Fargo, who are across the board better to their customers than Belco. Thanks to that switch, and my second stimulus check being sent to an account that had been left open months after I closed it (to be fair, BB&T also lied about closing my account before), I still havent received it, despite the fact that a partner company of Belco has confirmed to me that they have the money. I gave up on calling and they never responded to a single email inquiry.Being nice isnt just about being polite, its about what you do. Belco seems to be staffed by diplomats, who are very kind while giving you the middle finger. People who need to trust financial institutions with large amounts of money dont use credit unions. Neither do people who travel. Neither do people who dont have much money at all, and dont travel. Because theyre not stupid.
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March 2021 by Jeanette Odom
Credit unions are not an alternative to banks. They exist so wealthier people within a community can, in theory, loan each other money with better rates than they could be getting from a bank. In practice, at least from my standpoint, Belco charges you a single dollar less on overdraft fees than PNC, who were actually more accommodating when I needed to talk to customer service.
I switched to Wells Fargo, who are across the board better to their customers than Belco. Thanks to that switch, and my second stimulus check being sent to an account that had been left open months after I closed it (to be fair, BB&T also lied about closing my account before), I still havent received it, despite the fact that a partner company of Belco has confirmed to me that they have the money. I gave up on calling and they never responded to a single email inquiry.
Being nice isnt just about being polite, its about what you do. Belco seems to be staffed by diplomats, who are very kind while giving you the middle finger. People who need to trust financial institutions with large amounts of money dont use credit unions. Neither do people who travel. Neither do people who dont have much money at all, and dont travel. Because theyre not stupid.
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June 2020 by Amber Kalski
They are always so nice and they are always so helpful! I have always had great experiences with their customer service!
