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March 2024 by Steven Naylor
Ordered a 2 scoop sundae, each scoop was a little bit bigger than a golf ball. The cup it was in wasn't even half full including the two toppings and whipped cream. Not sure if this is a training issue for the employees or what but won't be going back there again. I would hate to see the kiddie scoop? Very poor representation of this company.
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February 2024 by Rachel Dolly
Placed an online order for 5 people. After grabbing the order getting back to the car, we realized there weren't any spoons or napkins in the bag. My husband went back up to the window to get some. While waiting at the window, 4 employees looked up to see him and went back to do what they were doing. One employee even walked right past the window. I had to honk my horn to get their attention. The manager finally answered the window. She handed us 1 spoon. No napkins and 1 spoon for the five of us to share. Customer service could use some improvement!!!The ice cream was delicious though!
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November 2023 by Bermuda Bound
LOVE the Death by Chocolate!!
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October 2023 by Monicaaa B
LOVE the Death by Chocolate!!
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September 2023 by Taylor Snelbaker
The icecream is so good! The only thing is the scoops are kind of small for the price.
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August 2023 by Joseph Herche
"ICE CREAM, Put it on the Pizza"This is a great spot for a little treat!
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August 2023 by Tyler Lewis
Milkshake wasn’t mixed properly still chunks of ice cream in bottom of cup when I asked them to remake it felt as if I was a bother and got an attitude… they took multiple orders before they remade mine … very poor service and will not be returning to this location!!!!
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August 2023 by LilRed The Fam
First time going here. Great seating outside, a drive thru and great items. Got a hot fudge brownie sundae and enjoyed every last bite.
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July 2023 by Christopher Shaffer
It was very busy, but even with that we ordered within 5 minutes and got our ice cream in about 15. The price for 6 people was about $35, which I felt was reasonable.
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July 2023 by Corey McNamara
Yes you are closing soon everybody is served ….. but a family of little children excited to have an ice cream cone… then shutting the window on their faces. It’s sad that I had to explain to my children on how some people don’t have a heart. It’s a sad night in Hanover my friends this country is going to the gutter!!
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July 2023 by Sara Evans
Had a very poor experience last night. The staff took a very long time and then announced rudely that they were no longer serving and closed at 9 on the dot. Understandable, I suppose, except two families had been waiting patiently for approximately 15 mins and then nothing. Turned the little kids away, very disappointing. So, after almost ten yrs of taking our family there, we have little interest in bothering the employees there, I doubt we'll be back any time soon. Poor customer service ruining a nice business.
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July 2023 by Shirley Smith
worst location ever. Would not take my order at window and drive thru was backed up. Waited in line in drive thru for 30 minutes and still not ready when I got to window. Meanwhile I could see them thru the window and not really trying to keep up with business. I will never go back.
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July 2023 by umar sohail
Just delicious! Girls are very friendly and generous. I tried their banana split and just loved it, good size portions. It was busy but the girls were quick to move the line.
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June 2023 by Drake M.
Their website showed their Memorial Hours were until 9:30pm. Drove 30 mins to get ourselves a treat, only to pull into the parking lot at 6:29pm and be greeted with signs saying they're closing at 6:30 for Memorial Day. If you are closing earlier than listed on your own website, please change that on your website so people do not not waste time and gas.
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May 2023 by Bridget Wurtz
More than 30 minutes to get a very simple order and only a few people ahead of us. The first in our group of 4 finished theirs before the 4th in our group received theirs. Very inefficient staff and extremely slow.
