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December 2023 by Shantel W.
I made a reservation online, and when we got there, we were told they had no vans to rent, and the price would be double what they quoted me. I asked for a manager and they told me I could not speak to them. I was told that the manager would call me to discuss the situation, but no one ever called. We ended up renting from Cooper Motors in Hanover Pa, and it was half the price of Enterprise rental car hanover. I would never use Enterprise rental car hanover again after the way we were treated. Go to Cooper Motors in Hanover Pa for a great experience at a cheaper price.
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November 2023 by Jaylee DeJesus
The best the best the best I will always come here for my rentals I would refer anyone
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May 2023 by Susan Martinez
I like that there's a shuttle bus that gives service . This place is not at the airport.
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October 2022 by Sherry Weaver
We rented here the past three years and never a problemThis time we had a maintenance required light onBald tires that slid in the rain and steering wheel that vibratedWe had a family of seven and driving this van was a safety concernThis vehicle shouldn’t been rented out$560 to rent a van that put our family at riskBetter get better customer service
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September 2022 by Hxam Maniche
Great customer service ⭐️⭐️⭐️⭐️⭐️
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August 2022 by Karrie W.
Again Ebterprise has failed us! We needed to trafe a vehicle to this location from a prior Enterprise vehicle we placed in that was just terrible. Several hours were made woth corporate office that this location would honor a Full size SUV. Morning to pickup they called and cant or lets say wont honor it. Put us in a full size vehicle. Vehicle was dirthy inside with stains on the roof. The agent was trying to help us and get us in a better car. But unfortunately her mgr was not going to do that...and basically gave us this sh*ttest car they had to take to TN as we were doing a one way. Customer service lacked and would not recommend any to use this lication. Best to use a different rental service altogether!!! Enterprise has last lost our business for all future travels.
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March 2022 by Andrew Revok
Outstanding courtesy and best rental experience I had for years.
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September 2021 by Price
Amazing service from start to finish
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July 2021 by Lance Miller
The rental car Dept is top notch they take great care of all the customers
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July 2021 by Trista Vail
Very kind and helpful people. Car was brand new and quality care.
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April 2021 by Don Nelson
Great price,easy to deal with !! Much better than national rental companies. No up selling or pressure to add extras.
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December 2020 by christina Mandell
Always great and they do a good job with detailing cars too. Ask about their detailing.
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December 2020 by Donna S.
I recently had to use Enterprise this company is absolutely the best. The staff goes out of their way to insure everything is to you're satisfaction. Even during this Covid pandemic they took every precaution to insure the car was clean, and the staff member took all my information over the phone. They delivered the car to me. I gave them my license and insurance card they scanned it I signed electronically. The car I used was a Volkswagen Jetta I love this car. It was much more then I ever expected. Thank you to everyone that helped make my experience the best.
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November 2020 by Robin Shipwash
Not use to a 4 cycler but they were very nice
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September 2020 by Fred Flint
Good pricing. Nice new clean car. Fred, the salesman was great to work with. We recommend Hanover Car Rentals and will use them again.
