-
March 2023 by Seth Weaver
Been using them for 3 months. Sucks there is no one on site. But they are quick to respond and answer any questions you have. Best storage in hanover hands down !!
-
September 2022 by Angelina Yohe
Units and property are very well taken care of. I saw both security and pest control there while I was unloading my stuff. Manager was very polite and professional.
-
August 2022 by Luis Cruz
They're best storage unit and very nice
-
June 2022 by Heather Leeper
I used a climate control unit, the monthly price was reasonable. I filled my unit top to bottom, there customer service was on point each time I contacted them weather it was about the payment or the unit itself. I would use them again in the future.
-
May 2022 by Angelica P
Renting a 10 by 25 unit is costing me an arm and a leg, its definately a rip off! None of the units should be over $100/mo! Maybe the gov't should step in and regulate them!!
-
April 2022 by Eric Reese
Increases are expected especially during inflationary times. However a 30 day notice of a 25.8% rental increase is excessive. Reliable customers deserve better.
-
January 2022 by Ashley
Got a climate controlled unit and had mold on my furniture!! Furniture was also warped.. paid 250$ a month for that.. when I went to move out in the beginning of the month they still made me pay for the whole month which is ridiculous when they prorated me to move in but couldn’t prorate me when I was leaving the first week of the month. First customer service person said they need 10 days notice and the next person said 30 days notice. So upset and will never go there again
-
January 2022 by Heather McLaughlin
Very easy to rent a unit on the website. Received a follow-up telephone call and email to confirm that the rental of the unit was done.
-
January 2022 by Ashley Dodge
Got climate controlled unit and had mold on my furniture!! Furniture was also warped.. paid 250$ a month for that.. when I went to move out in the beginning of the month they still made me pay for the whole month which is ridiculous when they prorated me to move in but couldn’t prorate me when I was leaving the first week of the month. First customer service person said they need 10 days notice and the next person said 30 days notice. So upset and will never go there again
-
June 2021 by Nancy Shrout-Wankowski
Code worked at gate. Clean, dustfree space. Clean litter free parking lot.
-
June 2021 by Daniel Schatz
It was a very pleasant experience. The staff was very efficient and were able to get me setup with no hiccups
-
June 2021 by Rebecca Phillips
If you only need half the month, dont bother. Worst customer service. Wont use them anymore
-
May 2021 by Patricia Lee
Hanover Self Storage has been extremely helpful in meeting my storage needs. Very friendly, polite and accomodating. Pricing is very reasonable. Thank you.
-
April 2021 by Steven Goode
I had a large unit for almost 2 yrs and am finally getting my things down to FL where I moved to in Sept 2019. I called and spoke to a very nice and friendly sales person, Doreen, who helped me get a smaller unit to downgrade to once my current unit is emptied. My son is moving into his first apartment and we were holding many furniture pieces for him. I wanted to reduce my rent paid until I can take everything left from PA to FL and she helped me find the right unit. I have been very happy with Hanover. They are always available for questions or any of my needs. The units are very spacious and accessible.
-
January 2021 by Mike H
Clean, efficient, and secure....I am a storage unit newbie but Hanover Self Storage seems to be a great place to start. Well lit, easy to access, and a double layer of security. That, and the local person who processed our paperwork and took our payment information was very friendly and accommodating.
