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February 2024 by Edy Sarnoff
A great experience. An employee was quick to find, dropped what he was doing, led me to window blinds, and cut the blinds with expertize. He even listened carefully to what I needed, did what I asked, and then cut the blinds so they would fit when what I asked for didn't work right. All very fast.
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February 2024 by Patricia Seiders
Great store nice help
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February 2024 by Steve Lawrence
Great box store that stands behind all their products. Don't like it just take it back. Great well trained cashiers
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February 2024 by Karen Parks
Clean store. Variety of selection is greatly organized. Service is outstanding. Especially when serviced by store floor employee 'Candy'. From her smile,professionalism and concern for a customers one will know your needs will be met. As she goes above and beyond her call to duty. I will chose Lowes above all others because of 1 special employee there. Thank you Lowes and Candy most graciously.
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February 2024 by Tim Hobbs
Always good!! Nice employees ?
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February 2024 by Paul Castle
Always have everything I need. Everything is easy to find and locate with very helpful employees. And very good prices
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January 2024 by Robin Shipwash
Everything was fine
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January 2024 by Noe Torres
Very good
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January 2024 by cletus
Have a nice supply of planter's pots
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January 2024 by Shannon Holtzinger
Ultimate Home Services = sub contractor Lowe's uses.I ordered and paid cash for 2 types of flooring through Lowe's, out of Hanover, PA.Bathroom - slateKitchen/hallway/laundry room - vinyl.This was part of a Christmas gift to my mom.The bathroom was to be a 1.5 day project.1st day the contractor forgot his concrete tools and left after a few hours.Project took 3 full days and the new flooring wasn't finished around the tub.Each day the contractor showed up at 10am and left by 3pm.3 full days without a toilet.Less than ideal for my family to drive in town to use local gas station bathroom.I called and spoke to manager, Brian, who seemed genuinely concerned and wanted to "make this right".Sent him pictures via text to his personal phone.I have never heard back from him, even after calling into the office a couple times.Kitchen flooring went much better. Crew was kind, equipped, and timely... But they put an odd white trim overtop the pre-existing honey oak trim.Looks tacky and this will need adjusted.When a home is the largest asset to most people's names... there is a certain level of expectations that the quality of work and attention to details needs to mirror said value.I have been disappointed in the lack of communication and less-than acceptable craftsmanship (particularly the bathroom floor not being 100% completed).Avoid big box home improvement companies and pay extra for local contractors vs the lowest bidder. You'll thank yourself in the long run.
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December 2023 by Christopher Sauers
The staff was friendly and very helpful.
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December 2023 by Heidi Snyder
Their customer service employees are terrible. I spoke to 4 different people in person and over the phone within a week and they either didn't know anything or were rude. One man was checking me out and my card declined. He stared at me blankly like I was at fault until I asked him to run it again. Only then did he realize he had told me to enter numbers incorrectly. Then I tried to return something and the man who is in a wheelchair told us we could not return it- unopened with receipt- because of an arbitrary policy. When in fact, after some sweet talk, he was able to return it. He could have done it the entire time but chose to be unhelpful. It is obvious to me why they have a sign saying not to be angry with the customer service team. They seem to enjoy making life more difficult for customers.
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November 2023 by Matthew Thomas
This Lowes is one of the best Lowes store I’ve been to. The staff are very helpful and it just seems like a well-run store. I spend a lot of money there!
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October 2023 by Susan Fuhrman
we enjoyed our visit Saturday to Lowes. we had an idea to make a skelton fountain for our campsite. Jim was the sales associate who helped us find what we needed and worked with us till we figured out how to make a vision turn into reality. he was amazing. friendly helpful. Thanks Jim hope we meet again!
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September 2023 by M D
Lowe's has the friendliest staff. They are very helpful, going above and beyond your needs. I love that they show their Veteran status on their badges. They had a great Halloween Display, especially if you like Horror Halloween!
